I’ll have that to go: The problem with the ‘café office’

Increasingly, professionals are using cafes as a separate space to work, but there are some inherent concerns with sitting in a coffee house while on the clock.

Free Wi-Fi, friendly environment, and quick access to caffeine is attracting more workers to use cafés as a separate office space, research from flexible workspace provider Regus has shown.

While 52% of baby boomers deem meetings in cafés unprofessional, only 45% of Gen X and 38% of Gen Y feel the same, shifting to getting work done while sitting in a comfy chair with a cappuccino at hand.

“Although working from your nearest café may sound tempting … there are some serious issues to consider for management when asking your employees to work on the road,” Jacqueline Lehmann, country head of Regus Australia, said.

Australian employees highlighted a number of concerns they had when working in cafés. Most commonly, there were concerns over the privacy of conversations and documents (79%) as well as being unable to leave equipment and personal belongings unattended (77%). Broken down, other concerns included:

 

  • The conversations of others disturbing productivity (66%)
     
  • Difficulty in making phone calls (61%)
     
  • Difficulties in accessing office equipment (60%)
     
  • Unreliable internet (56%)
     
  • Lack of access to company documents (48%)
     
  • Unprofessional location for client meetings (41%)
     
  • Difficulty concentrating on work issues (37%)
     
  • Bad diet due to temptation of food and coffee (36%)
     
  • Bad posture (33%)
     
  • Inability to video-conference (33%)
     
  • Bad or unreliable telephone reception (25%)

 

“Respondents to this survey made it quite clear that coffee shops are not the most effective place for them to work. With 72% of companies globally saying that flexible working is helping them to be more productive – this study raises concerns for both managers and their employees,” Lehmann said.

The concern in using coffee shops and other similar areas as a place for work clashes with the flexible work arrangements that some employers encourage. 

“It’s about far more than giving them a ‘home office’ allowance or implementing a “bring your own device” scheme,” Lehmann said. “You need to provide people with realistic options and alternatives, such as professional hot-desking spaces near to where they live.”