Once thought of as the ultimate time sinker, social media can do a lot to boost employee engagement – how do you harness it?
With the average Australian spending close to 22 hours on social media each week, many organisations are still unaware of how to turn this into a productivity and engagement booster.
Deloitte’s recent report, Rethinking social media: Building the social organisation through HR produced in association with the Australian Human Resources Institute (AHRI), found that social media tools – both internal (wikis, intranets) and external (Facebook, Twitter) – can promote networking and sharing of ideas, drive innovation and allow organisations to tap into their employee base’s ‘collective wisdom’.
“Social media is becoming increasingly important as a way of building an organisation’s social capital,” Peter Williams, chief edge officer at Deloitte, said.
“Employees love to share and connect using social media and people are using social media tools outside of their work environments to learn and collaborate. Organisations need to change their thinking and leverage these skills in their workplaces in order to improve productivity and engagement.”
Key HR takeaways
While leveraging social media as a tool to help an organisation, HR must be aware that this is only possible if a focused strategy is employed. Deloitte highlighted some key recommendations:
“Human Resource Directors and businesses leaders need to come on board and accept it is passionate and proactive employees who strive to improve performance and inspire innovation. These people are the ideal advocates for a business,” said Alec Bashinsky, national people and performance partner at Deloitte.