High Court confirms Qantas unlawfully outsourced operations to prevent future workplace rights
In Qantas Airways Limited v. Transport Workers Union of Australia [2023] HCA 27, the High Court has confirmed that employers will contravene general protection provisions of the Fair Work Act by taking adverse action against employees in order to prevent them from exercising a future workplace right.
In 2020, in light of the financial losses Qantas was suffering as a result of the COVID pandemic, Qantas commenced a process of outsourcing its ground handling operations to reduce its costs. As part of this process, Qantas obtained bids from external services providers, as well as obtaining an in-house bid from the Transport Workers Union of Australia (TWU) on behalf of Qantas’ existing employees.
At the conclusion of the bidding process, Qantas made the decision to reject the TWU bid and outsource the services to a third-party provider, resulting in the affected employees being either redeployed or retrenched (Outsourcing Decision).
The TWU challenged Qantas’ Outsourcing Decision in the Federal Court on the basis that Qantas’ reasons for the decision included preventing the employees from engaging in protected industrial action against Qantas in the future – in contravention of the prohibition in the Fair Work Act against taking adverse action against employee to prevent the exercise of a workplace right.
In defending TWU’s challenge, Qantas made numerous arguments, including advancing evidence that:
However, the Federal Court (at trial and on appeal) concluded that, while Qantas had “sound commercial reasons” for the Outsourcing Decision, its evidence failed to prove that preventing the employees from engaging in protected industrial action in the future was not a substantial and operative reason for the decision.
Of particular importance to Qantas’ High Court appeal was the fact that, at the time the Outsourcing Decision was made, the relevant employees did not actually have an existing right to take protected industrial action because the enterprise agreement which covered their employment had not yet reached its nominal expiry date. Qantas argued that the general protections in the Fair Work Act could not extend to future (not currently existing) workplace rights.
The High Court wholly rejected Qantas’ argument. The Court unanimously found that it will be unlawful for an employer to take adverse action to prevent employees from exercising a workplace right they will have in the future – even though that workplace right is not held at the time the adverse action is taken.
The High Court also commented that a decision-maker’s mere knowledge or consideration of the existence of a future workplace right will not result in a contravention, unless preventing the exercise of the future workplace right is a substantial and operative reason for the decision to take adverse action.
There has been much commentary – both leading up to the High Court’s decision and since – that the ability to outsource operations is severely compromised given the acceptance of the TWU’s argument.
This decision, however, confirms what many employers would have already understood to be the state of the law – that is, employers must not take adverse action for the substantial and operative reason of depriving an employee the opportunity from exercising a future workplace right.
For example, most employers would have understood that the Fair Work Act:
The High Court decision is a timely reminder that it is important for employers to:
Michael Nicolazzo is the Practice Team Leader for the Employment & Workplace team at Maddocks in Melbourne. Grace Turner-Mobbs is a senior associate practicing employment and industrial law at Maddocks in Melbourne.
