50-hour workweek unreasonable, employer ordered to pay $90,000

Section 62 of the Fair Work Act imposes a limit on the number of hours an employee may be asked or required to work and, generally, an employer must not request or require a full-time employee to work more than 38 hours in a week unless the additional hours are reasonable. Section 62(2) provides that an employee may refuse to work additional hours if they are unreasonable.

The court held that Boateng was required to work 50 hours a week, notwithstanding that he voluntarily entered into the agreement – his contract of employment – to do so, noting that s. 62 is part of the NES and that the parties cannot contract out of statutory minima (including the NES). The question was whether it was reasonable for Dick Stone to require or request Boateng to work the 12 additional hours every week.

It's vital for employers to become familiar with the Fair Work Act, says an expert.

Reasonableness of additional hours

Section 62(3) of the Act prescribes certain factors that must be taken into account in determining whether additional hours are reasonable, and the court found as follows with respect to those factors:

• Risks to health and safety – There were risks to Boateng’s health and safety from working the additional hours, accepting his evidence that because of the start times and physical nature of the work – working with knives and machines designed to cut and dismember meat – he was often tired and exhausted, and noting that fatigue can increase the risk of accidents and contribute to disease – and that in a job requiring the use of knives and the lifting of heavy weights there are obvious risks.
• Employee’s personal circumstances – Little evidence was advanced about Boateng’s personal circumstances, particularly his family responsibilities, although it was noted that Boateng was a very recent immigrant who likely possessed no knowledge of Australian law.
• Relevant needs of the workplace – Whilst the evidence tended to suggest that the 50-hour week aligned with Dick Stone’s business needs, that did not necessarily support the conclusion that the additional hours were reasonable.
• Entitlement to receive additional compensation – Whilst Boateng was entitled to receive overtime/penalty rates for working the extra 12 hours, he was not paid overtime rates in accordance with the Award, meaning this factor did not assist Dick Stone’s contention that the additional hours were reasonable.
• Notice given by the employer of the request/requirement – Notice was provided to Boateng regarding the additional hours (it was included in the letter of offer and as a term of his contract).
• Did the employee give notice of their intention to refuse to work the additional hours – Boateng did not give notice, despite opportunities to do so, and he gave evidence that he did not take up an offer by Dick Stone in 2019 to employees to adjust their working hours because he was concerned that if he spoke up his employment would be terminated.
• Usual patterns of work in the industry – There was no evidence of usual patterns of work in the meat industry relevant to this factor.
• Nature of the employee’s role/level of responsibility – There was nothing in the nature of Boateng’s role that suggested a need for him to work more than 38 hours a week, and he had no managerial/supervisory responsibilities.
• Were the additional hours in accordance with averaging terms – This factor was irrelevant.
• Other relevant matters – The court rejected Dick Stone’s submission that the fact the 2 a.m. start was considered “unsociable” was irrelevant, noting that the question is whether requiring or requesting Boateng to work the excess hours are reasonable, and the time those hours are required to be worked has a logical bearing on the question of reasonableness.
  • The court also found that the number of additional hours was relevant, as well as the regularity and frequency of them, and the fact that, to the extent that they took Boateng over the ordinary five-day working week, they deprived him of his weekends.
  • Whether or not the majority of Dick Stone’s workers preferred a 50-hour week (evidence was led to suggest this) did not make the hours reasonable in Boateng’s case. Further, the fact that he did not question Dick Stone’s offer or attempt to negotiate its terms and made no complaint about working 50 “ordinary hours” before the union’s involvement was unsurprising, having regard to the fact that he was a recent immigrant to Australia from a third-world country who needed employment. The court found that it was “tolerably clear” Boateng had no idea of his award entitlements until he contacted the union, which it held was a factor to be taken into account along with the other relevant considerations.

On balance, the court was persuaded that it was unreasonable of Dick Stone to require or request Boateng to work 12 hours every week over and above the 38 stipulated by the Award and the Act.

For contravening ss. 44 and 45 of the act – sections that cover contraventions of provisions of the NES and the Award – the court ordered Dick Stone to pay a total of $93,000 in penalties to Boateng, of which $30,000 stemmed from the breach of s. 62). The court considered that the breach of s. 62 was deliberate and occurred over an extended period of time, with Dick Stone arranging its business on the basis that employees on the production floor like Boateng were required to work a 50-hour week over six days. The court was not persuaded that Dick Stone was contrite about its conduct or had taken any real corrective action, and imposed the $30,000 penalty having regard to the need for deterrence.

A wireless technology company was fined more than $100,000 for failing to compensate an unfairly dismissed employee.

Key action points for human resources and in-house counsel 

• Employers must be wary of and should generally avoid contractually requiring workers to work more than 38 hours a week. It is preferable for employment contracts to stipulate that the ordinary hours of work for full-time employees are 38 hours (or less) per week, plus such reasonable additional hours as are required to perform the employee’s duties.
• Employers should exercise caution when requesting or requiring that a worker work in excess of 38 hours a week. An employer will not be in breach of s. 62 where an employee voluntarily works additional hours, so long as the employer does not request or require that they do so, and as long as the additional hours worked (even voluntarily) do not make the work unsafe – this would involve a breach of Australia’s various work health and safety laws). If an employer does wish to request or require an employee to perform additional hours, it would be prudent for the employer to consider the factors listed in s. 62(3) of the act, and to consult with the relevant employee.
• Employers should remember, however, that additional hours may well be reasonable, especially in circumstances where the request or requirement to do so is ad hoc and infrequent (and not, like in this case, a weekly requirement under the contract). Further, and by way of example, the significant remuneration and other benefits paid to someone like a senior manager, together with the nature of the role and level of responsibility, may be sufficient to ensure that additional hours are reasonable in many cases, and also that additional hours an employee is required to work may also be reasonable if the hours are worked at a particular time and in a particular manner in order to meet the employer’s operational requirements.

Greg Robertson is an executive counsel and team leader at Harmers Workplace Lawyers. James El-Jalkh is a solicitor at Harmers Workplace Lawyers.

Foodora faced legal proceedings filed in Federal Court alleging that it engaged in sham contracting activity resulting in the underpayment of workers.