My brilliant career – Jennifer D’Costa

HR Manager, Link Market Services Limited

What is your current role?

HR Manager, Link Market Services Limited (Link).

What qualifications do you hold?

Bachelor of Commerce – majoring in Human Resources & Industrial Relations, Return to Work Coordinator, Psychometric & Aptitude Assessment Accreditation.

Why did you get into HR?

I originally started studying Psychology. However, I did some work experience in an HR department and saw HR as a good opportunity to work with employees and management to make a difference.

How did you get into HR?

I have always been in a generalist HR role. My first HR position, however, was with the 2000 Olympics organisers and my focus was on recruitment, performance management, payroll and award interpretation.

Where do you see yourself in five years time?

In five years’ time I would see myself leading an HR practice. Link is a share registry that has changed and grown dramatically since I came on board. I would like to be part of Link’s growth story and ensure that the HR team is working with the various business areas, undertaking challenging and rewarding projects that will provide value to the organisation

What has been your biggest career high so far?

I enjoyed my role at the Olympics as it was my first role in HR and a once in a lifetime experience.

What do you think it takes to succeed in HR?

It takes someone who is passionate about the company they work for. You must be able to influence, listen and motivate, especially during times of change.

How do you manage relationships with senior executives?

By listening and understanding the particular needs within their areas. I actively work with them to provide sound solutions and initiatives to take the company forward.

What advice would you give to graduates considering a career in HR?

It can be very challenging getting your foot in the door of HR. My advice is if you’re passionate about HR, start by doing some unpaid work experience during university. Any experience will help you when you take that first step in your HR career. Join some HR networking forums. Subscribe to magazines.

Describe yourself in three words

Passionate, dedicated and fun