Lighter side: Strange compensation offers from companies
Providing compensation to dissatisfied customers may seem like a logical response, but these companies should probably stick to a simple apology.
How would you like a year’s supply of fruitcake? What about the opportunity to adopt a meerkat?
These are a couple of examples of bizarre forms of compensation offered to dissatisfied customers, according to a survey by the UK website Resolver.
The site compiled a list of the 25 most unusual compensation offers, which included an out-of-date bottle of orange juice which fermented and exploded, a Cadbury crème egg and a free meal at the same restaurant where the complainant got food poisoning.
Other compensation fails included:
“An exchange for the same product which was the wrong item in the first place.”
“A box of chocolates after a service issue cost me over 100 pounds and five hours of my time to sort it out.”
“A voucher for a new tyre from a scrap yard.”
“8,000 flying club miles, despite complaining that I am finding it impossible to spend the club miles as there were no qualifying flights.”
“A book of vouchers only redeemable in the USA so we would have to buy flights to go and spend them.”
“Sex offered by the girl on the phone from the contact centre.”
What’s the strangest compensation offer you’ve come across?
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