How do you balance strength with empathy?

Need to have a tough conversation? Here’s how to approach it the right way

How do you balance strength with empathy?
HR professionals are trusted by management to handle difficult conversations with sensitivity pragmatism. How do you conduct those challenging interpersonal discussions?

At the National HR Summit hear from Anna Wenngren, Human Resource Director AAPAC of leading data provider Information Resources Inc, who will share her tips for handling unexpected scenarios with combative employees. Plus you can also learn how to handle emotionally-charged situations with professionalism and how to have a tough conversation while showing empathy.

View the National HR Summit schedule and book online.
The National HR Summit returns to Luna Park Sydney on 14-15 March to mark its sixteenth year. Recently awarded Australia’s best business event, the National HR Summit will bring together 1000 HR professionals to discuss the most crucial and complex people management issues facing the industry. Super Saver discounts are available on all online registrations until 15 December.