Find out if Microsoft Dynamics 365 is the right enterprise resource planning software for your company’s needs
As one of the popular enterprise resource planning (ERP) software in the business support and human resource (HR) tech industry, Microsoft Dynamics 365 Business Central connects sales, service, finance, and operations for your business to work smarter, adapt faster, and perform better.
Your business can use Microsoft Dynamics 365 Business Central to streamline core integral processes, improve customer relations, and enable growth. How? By automating tasks and workflows, integrating applications in the Microsoft library of programs, using business analytics and intelligent technologies, and evolving through a flexible platform that adapts to your needs.
Its commitment and brand promise are to “empower others”. Does Microsoft Dynamics 365 Business Central live up to that promise?
In this HRD review of Microsoft Dynamics 365 Business Central, we’ll help you understand how Microsoft Dynamics 365 Business Central uses its various ERP-related features to navigate through the norm of the digital workplace model.
As a cloud-based, all-in-one business management solution and enterprise resource planning (ERP) software, Microsoft Dynamics 365 Business Central has been a well-trusted and proven solution that serves more than 160,000 customers and businesses worldwide. Bringing departments, people, and applications within one unified platform offers end-to-end visibility in your business, allowing you to use Microsoft Dynamics 365 Business Central to make better, quicker, and more comprehensive business decisions.
Microsoft Dynamics 365 Business Central is primarily used, but is not limited to, in the following business processes:
An important selling point: cross-integration with other Microsoft cloud services such as Office 365. Add customization options with Microsoft Power Apps, Microsoft Power Automate, and Microsoft Power BI. The result? Microsoft Dynamics 365 Business Central is one of the most flexible and functional ERPs in the market.
With its all-in-one solution, Microsoft Dynamics 365 Business Central is an enterprise resource planning software that unifies your business operations for efficient, effective, and productive operations — connecting your financials, sales, and services-related tasks into an integrated system of data-driven business applications.
Microsoft Dynamics 365 Business Central also helps your business with different HR tasks. Employers can track employee information and organize employee profiles according to different data specifications such as experience, skills, education, training, and/or union membership.
You can also track absences and tardiness using scheduling and calendar applications.
With Microsoft Dynamics 365 Business Central, employers can make use of an all-in-one flexible enterprise resource planning software that allows your business to achieve business goals by connecting data, business analytics, and artificial intelligence-powered predictive inputs.
Microsoft Dynamics 365 Business Central helps you with:
Microsoft Dynamics 365 Business Central for SMB empowers you to take your business to new heights. Use the productivity tools you already know and love along with built-in intelligence to improve your customer experiences and your bottom line. #cloud #collaboration #Dynamics365 pic.twitter.com/GMro5DRX14
— Attain Enterprise Solutions (@attaines) July 3, 2023
Trusted by over 160,000 users worldwide, Microsoft Dynamics 365 Business Central offers its ERP solutions to SMBs and their employees — allowing businesses to adapt to a modern digital landscape where HR-focused technology and software are the norm.
Microsoft Dynamics 365 Business Central also serves various businesses in differing industries, such as, but not limited to:
Microsoft Dynamics 365’s website lists these companies among their clients:
Microsoft Dynamics 365 Business Central is a subscription-based cloud ERP software that is offered at two price points: Essentials and Premium.
The Essentials tier is priced at $70 per user per month and includes these features:
The Premium tier is priced at $100 per user per month and comes with:
Team Member licenses are also available at $8 per user per month but with limited capabilities and features.
For more information, take a look at Microsoft Dynamics 365 Business Central’s pricing and licensing guides on its website.
Headquarters address: Navi Partner København Aps, Titangade 16, DK-Copenhagen, Denmark
Year established: 1983
Size (number of employees): Approximately 1,500 employees as of 2023
Office locations: Bambous, Mauritius, Belgrade, Serbia, Malmo, Sweden
Key people: Judson Althoff (EVP and Chief Commercial Officer), Chris Capossela (EVP and CMO), Kathleen Hogan (EVP and CHRO), Amy Hood (EVP and CFO), Satya Nadella (Chairman, CEO), Brad Smith (Vice Chair and President), Christopher Young (EVP, Business Development, Strategy, and Ventures)
Founded by Jesper Balser, Peter Bang, and Torben Wind in 1983, Personal Computing and Consulting (PC&C) was the brainchild of students from the Danish Technical University who wanted to create an accounting software that simulated the look and feel of real-life ledgers and calculators.
Changing its name to Navision Software in 1987, their PC-PLUS for IBM Denmark became a successful accounting software that was developed to include features that target different core integral processes in its services. In 1990, Navision became a popular international enterprise resource planning solution (ERP) for European companies.
In 1998, Navision signed a contract with the Danish government board for economic administration to collaborate on an ERP solution to increase efficiency in government. Navision Stat became an integral solution for the public sector and the various government agencies and departments throughout the world.
In 2002, Microsoft bought Navision along with its acquisition of Great Plains Software. This was part of a strategy to expand its Microsoft Business Solutions (which also handled Microsoft CRM).
In September 2005, Microsoft rebranded Navision to become Microsoft Dynamics NAV to support increased functionalities and technologies with their Finance, Supply Chain Management, and Business Intelligence modules.
In 2018, Microsoft rebranded the Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central to become part of the 365 universe. This change reflects enhancements in user interface, integration with Excel and Outlook, and compliance with General Personal Data Regulations (GPDR).
Microsoft Dynamics 365 Business Central is seen as a single, end-to-end solution for managing your business. Its incredible range of applications and its highly flexible customization options and integrations can suit all business needs.
You can find more about how Microsoft Dynamics 365 Business Central can impact your business by reading this study by Forrester Consulting.
Although Microsoft Dynamics 365 Business Central is a well-known enterprise resource platform, other competitors in the business support industry can be a better fit for your needs, such as:
Microsoft Dynamics 365 Business Central is for you if you’re looking for ERP software that:
Navision and Microsoft Dynamics 365 Business Central have become one of the most trusted enterprise resource planning (ERP) software companies to adapt to the ever-changing digital landscape. From the shift to physical workplaces to the digital landscape of hybrid and/or remote work set-ups, Microsoft Dynamics 365 Business Central is considered one of the most reliable and beneficial for a wide array of businesses.
If you'd like to learn more about other ERP tools for your company, see our HR software reviews page for more options.
Do you have any experience using this platform? Share your own Microsoft Dynamics 365 Business Central review in the comments box below.