Office address: Level 13, Chifley Tower, 2 Chifley Square, Sydney, NSW
Website: www.hays.com.au
Year established: 1976
Company type: staffing and recruiting
Employees: 1,000+
Expertise: recruitment, staffing, resourcing, recruitment process outsourcing (RPO), onboarding, hiring, workforce management, permanent recruiting, temporary recruiting, executive search and selection, assessment and development services, advisory services
Parent company: Hays Plc
Key people: Matthew Dickason (MD APAC), Lisa Morris (CCO), Adam Shapley (MD), Jane McNeill (MD), Tim James (MD), Eliza Kirkby (MD), Laura Dalziel (marketing director), Simone Partridge (senior business director)
Financing status: N/A
Hays is a leading recruitment and advisory services provider with over 1,000 employees and 40 offices across Australia. Headquartered in Sydney, the company offers workplace solutions across various professions and industries. They provide insights, advice, and expertise to help clients navigate the fast-paced world of work.
Hays was established in Australia in 1976, originating from the Career Care Group founded in 1968. Acquired by Hays plc in 1986, the specialist recruitment business became part of a diversified global group. In 2003, the company shifted focus to become a pure-play specialist recruitment business, divesting its non-core operations.
The demerger of DX Services plc in 2004 marked the final step in this transformation. A brand refresh in 2022 highlighted Hays' evolution into a leadership partner, committed to lifelong partnerships that drive success for businesses and individuals. With over 50 years of experience, the company as a whole operates across 33 countries, employing more than 10,000 people globally.
The company offers a range of specialised recruitment and workforce solutions, including:
recruitment for organisations or teams: tailored recruitment solutions to meet organisational needs
permanent and temporary jobs: placement services for both permanent and temporary positions
volume hiring: efficient solutions for large-scale recruitment needs
government and public sector recruitment: specialised services for government and public sector roles
coming to Australia: support for international candidates seeking opportunities in Australia
career advice: comprehensive career support, including CVs, cover letters, job hunting, and interview tips
salary benchmarking: tools and insights for competitive salary structuring
tools and resources: access to various tools and resources to support workforce management
Hays continuously innovates to provide comprehensive workforce solutions for complex organisations. Their talent networks effectively identify and place the right people. Its specialist recruitment and advisory services help organisations achieve their goals.
The company fosters a supportive and inclusive work environment, encouraging employees to be their authentic selves. They offer a dynamic and fulfilling career with tailored learning and development programs. Staff members benefit from various rewards and benefits that extend beyond remuneration:
flexible work arrangements: Flex@Hays policy and work-from-anywhere options for up to four weeks per year
industry-leading learning and development: continuous learning support for personal and professional growth
generous leave entitlements: wellness day, volunteer day, flex leave, loyalty leave, parental leave
celebrating success: internal recognition programs, rewards for high performers, social celebrations, and anniversary recognition
wellbeing rewards and partnerships: wellbeing rewards, flu vaccinations, discounted health insurance, health webinars, and EAP with Sonder
The company’s culture of diversity, equity, and inclusivity enables them to live their values and achieve their ambitions. By promoting trust and respect, they generate broader insights and create a better business environment for their people, customers, and communities. Their DE&I strategy focuses on several key areas:
leadership-endorsed DE&I strategy
equitable and positive workplace culture
reflective workplace of community diversity
empowered people leaders as DE&I custodians
leadership in DE&I with clients
They value entrepreneurial spirit and leverage their global brand to empower employees to innovate and solve future challenges. They provide continuous learning opportunities, access to leading training, and tools for career development, fostering diverse career pathways. Hays operates on core principles that guide their work:
building partnerships: collaborate and create solutions together
thinking beyond: challenge conventions and anticipate change
doing the right thing: act in the best interests of all stakeholders
The company’s employees can shape their own careers while making a positive impact on others. The company values reward, celebration, and recognition for its staff.
Matthew Dickason is the managing director of Hays Asia Pacific and is a current member of YPO. His work history includes being group head of 3 Story Software, a product specialist and process engineer at Johnson Matthey, and a GM at Corrida Shoes. Dickason took organisational psychology and philosophy at Rhodes University, studied industrial engineering at Nelson Mandela University, and obtained an MBA from Heriot-Watt’s Edinburgh Business School.
The key people who assist the managing director in operating and leading the company include:
Lisa Morris, chief customer officer, oversees customer engagement and satisfaction strategies
Adam Shapley, managing director, technology and technical workforce solutions, leads recruitment in tech sectors
Jane McNeill, managing director Australia specialist recruitment, manages specialist recruitment services across the country
Tim James, managing director, East Coast of Australia, directs operations and business growth on the east coast
Eliza Kirkby, managing director, professional, focuses on professional recruitment and talent solutions
Laura Dalziel, marketing director Australia and New Zealand, drives marketing strategies and initiatives
Simone Partridge, senior business director, handles high-level business operations and development
The company is committed to developing its services to meet future workforce needs. Their participation in analysing Australia's fastest-growing salaries highlights their role in market research and talent management. Moving forward, Hays aims to continue providing valuable insights and solutions.
Recent activities include the company's recognition of NAIDOC Week 2024, with efforts to celebrate and support Aboriginal and Torres Strait Islander peoples. The formation of an external RAP Advisory Committee marks a significant step in these efforts. They are dedicated to embedding meaningful actions in their diversity and inclusion strategies, ensuring future growth and community impact.
