Office address: 439 Kent St, Sydney NSW 2000
Website: www.employmenthero.com
Year established: 2014
Company type: human resources services
Employees: 1,200+
Expertise: HR software, employee benefits, HR system on cloud, HR platform, payroll, recruitment software, payroll platform, payroll automation, HR automation
Parent company: N/A
Key people: Ben Thompson (CEO and founder), Dave Tong (CPTO and co-founder), Kevin Rawlings (CRO), Rob Paterson (CFO), Zara Tonkin (CoS), Rob Dunn (general manager), Tasman Page (GM), Shane Duffy (GM)
Financing status: venture capital-backed

Employment Hero, headquartered in Sydney, is a cloud-based HR, benefits, and payroll platform. They provide comprehensive software solutions for all employment stages, including recruiting and offboarding, empowering over 300,000 businesses globally. Their platform supports 2 million active users, with $25 million invested annually in research and development, and employing over 1,200 staff members.

History of Employment Hero

Employment Hero was founded in 2014 by Ben Thompson and Dave Tong, aiming to change the employment sector. After achieving success in Australia, the company expanded to New Zealand, the UK, Malaysia, and Singapore. In 2017, they partnered with ANZ to offer HR technology to SMEs, providing free access to their HR software.

In 2018, SEEK and OneVentures invested $8 million to support the company’s executive leadership and expansion plans. The company raised $22 million in Series C funding, reaching a valuation of over $100 million in 2019. It won six Service Provider Awards in 2022 and achieved unicorn status in 2023, strengthening their international presence with investments from local employment marketplace SEEK.

Products and Services of Employment Hero

The company offers a range of products and services designed to streamline HR and payroll management:

• HR platform: cost-effective, compliant, and efficient people management software for businesses
• payroll software: integrated payroll platform that supports Single Touch Payroll (STP) and workforce planning
• global teams: helps hire, manage, pay, and reward local and global teams with automated local compliance
• learning management system: develops employees through custom learning pathways and tracks their progress
• managed payroll: comprehensive payroll management, including end-to-end pay runs, compliance, administration, and reporting
• HR advisory: provides tailored HR advice, support, tools, templates, and protection for small businesses
• recruitment: securely manages candidates to streamline the recruitment process
• offboarding: manages employee admin during offboarding to ease the process
• employee management: efficiently manages employee admin to elevate team performance

The company's diverse product offering seeks to empower businesses to build the people management platform that works best for them. This ensures end-to-end employee lifecycle management and compliant pay runs, while managing distributed teams with ease.

Culture at Employment Hero

The company describes its culture as ‘The EH Way,’ reflecting their mission to make employment valuable and easier. The company values align with those who enjoy the fast-paced startup culture and working with other smart individuals. The staff thrives in a remote-first environment that offers flexibility and responsibility, with employee benefits including:

• advanced tools and technology
• a generous funding for setting up home offices
• programs for acknowledging and rewarding excellent performance
• Employee Share Option Program to gain ownership in Employment Hero
• cashback deals and discounts via the Swag app
• Annual Global Gathering

Employment Hero takes pride in its vibrant company culture, fostering a supportive and innovative environment as it scales. Emphasising work-life balance, they are committed to being a remote-first company. Their operational philosophy is summarised in three main principles:

• working your way: recognising and nurturing unique strengths to help each team member excel, fostering trust and collaboration
• remote-first: embracing flexibility and asynchronous communication, ensuring productivity and work-life balance across time zones
• one team: celebrating collective successes and using feedback to drive collaborative victories

The company is dedicated to making employment easier and more valuable. They embrace a global, diverse, and purpose-driven future of work. Their culture is described as being fair and inclusive, consistently rewarding and recognising outstanding contributions.

About Employment Hero CEO Ben Thompson and Key People

Ben Thompson has been the chief executive officer and co-founder of Employment Hero since 2014. He also founded Employment Innovations and Power2Motivate and served as a director at Keypay, among other leadership roles in various companies. Thompson holds a combined bachelor's degree in economics and law from the University of New England in Australia.

Supporting the CEO are key individuals who play important roles in operating the company:

• Dave Tong, serving as co-founder and chief product and technology officer, oversees product development and technological innovation
• Kevin Rawling, as chief revenue officer, is responsible for driving revenue growth and sales strategies
• Rob Paterson, as chief financial officer, manages the company's financial planning and risk management
• Zara Tonkin, serving as chief of staff, coordinates executive activities and strategic initiatives
• Rob Dunn, as general manager - Swag App, benefits, and talent, handles the development and management of the Swag app and employee benefits
• Tasman Page, general manager - marketing, leads the marketing efforts and brand strategy
• Shane Duffy, as general manager - services, oversees customer service and support operations

The Future at Employment Hero

Employment Hero has experienced significant growth in 2023, releasing a groundbreaking superapp and AI-driven advancements. The Swag App and SmartMatch aim to further streamline employment through technology and social impact initiatives. The company continues to expand globally and advance further, driving growth and value for clients.

The company recently acquired Employment Innovations to advance their mission of creating the world's smartest AI for payroll. This strategic merger aims to provide comprehensive HR and payroll solutions. Future goals include enhancing their AI capabilities and transforming the payroll process for HR and finance leaders.