Office address: Level 27, 580 George Street, Sydney, NSW 2000
Website: www.elmosoftware.com.au
Year established: 2002
Company type: software development
Employees: 500+
Expertise: onboarding systems, succession systems, LMS, PMS, integrated TMS, human capital management, HR software, software as a service, HR automation, employee surveys, performance & talent management, eLearning development, workforce planning & analytics, recruitment software, remuneration, expense management
Parent company: K1 Investment Management
Key people: Joseph Lyons (CEO), Sarah Dart (CCO), James Haslam (COO and CFO), Kate Jones (CMO), Joshua McKenzie (CTO), Gordon Starkey (CRO), Kate Wilkinson (CPO)
Financing status: private equity-backed

ELMO Software, headquartered in Sydney with nine offices, provides HR software solutions to over 3,000 clients across Australia, New Zealand, and the UK. With over two million end users, the company automates HR processes, offering ISO-certified solutions from recruitment to retirement. As a leading HR software provider, it supports organisational growth through advanced software, analytics, and customer service, managing assets exceeding $285 million as of 2022.

History of ELMO Software

ELMO Software was founded in 2002 by Danny Lessem and Manuel Garber, initially offering a learning management system aimed at digitising e-Learning. In 2018, it acquired Pivot Remesys, a remuneration software provider, after acquiring SaaS payroll system Sky Payroll. By 2021, the company became the official HR and payroll solutions partner for the Sydney Swans and North Melbourne, solidifying its presence in the sports industry.

The company's total equity surpassed $101 million in 2022. Following its acquisition by K1 Investment Management in 2023, the company refreshed its brand identity, showcasing its enhanced data and software capabilities. That same year, the firm won multiple awards at the Service Provider Awards 2023, recognising its industry leadership.

Products and Services of ELMO Software

The company offers a range of HR products and services designed to streamline HR processes. These include:

• HR core: centralises employee data, offering real-time reporting and analytics
• payroll: automates payroll processing, ensuring compliance with local laws
• recruitment: makes the hiring process from job posting to onboarding simple
• onboarding: streamlines new employee integration through automated workflows
• performance management: manages employee performance with goal setting and feedback
• learning management: provides a platform for employee training and development
• customer success: dedicated support to optimise the use of the company’s software
• implementation: professional services to assist with seamless software integration
• training and development: offers learning solutions to upskill employees

ELMO Spftware's solutions help businesses save time and money while ensuring robust HR operations and secure employee data. As a trusted HR partner, it supports organisations in creating efficient and effective HR processes.

Culture at ELMO Software

The company fosters a diverse and inclusive culture, valuing the unique skills and experiences each employee, or ‘ELMOnian,’ brings to the workplace. The company promotes innovation, engagement, and growth within its team through a supportive and collaborative environment. It offers various employee benefits, including:

• hybrid work environment promoting work-life balance
• generous parental leave of 12 weeks (primary) or 6 weeks (secondary)
• additional leave for birthdays and personal ‘YOU’ days
• social events and diversity clubs to celebrate and connect with colleagues
• wellbeing support, including access to mental health resources
• a collaborative culture that emphasises innovation and personal growth

ELMO Software is deeply committed to corporate social responsibility, striving to contribute more to society than it takes. The company embraces its role as a global citizen by promoting sustainable practices and empowering communities through various initiatives. Its dedication to social and environmental responsibility is evident in its ongoing efforts to create a positive impact:

• sustainability: carbon-neutral, paper-free offices with a focus on recycling
• diversity, equity, inclusion, and belonging (DEIB): inclusive practices through initiatives like PRISM and WELMO
• community: partnerships with Afghan Women and United Against Domestic Violence, along with participation in blood donations, STEPtember, and Wear it Purple Day

The company’s culture is rooted in four core values that guide every aspect of its operations. The company prioritises innovation, customer focus, and a commitment to helping others thrive. With fearless optimism, it consistently challenges norms to drive positive change and deliver meaningful impact.

About ELMO Software CEO Joseph Lyons and Key People

Joseph Lyons became chief executive officer of ELMO Software in January 2024, leading the company's strategic growth and performance. His prior roles include managing director at Xero and chief customer officer at REA Group, and other leadership roles from various companies. Lyons holds degrees in marketing from the University of South Australia and international business from The State University of New York.

Supporting the CEO in leading the company are key executives who oversee various functions within the company:

• Sarah Dart, as chief customer officer, ensures customer satisfaction and service excellence
• James Haslam, as chief operating officer and chief financial officer, manages operations and financial strategy
• Kate Jones, serving as chief marketing officer, directs branding and marketing initiatives
• Joshua McKenzie, as chief technology officer, spearheads technological innovation and development
• Gordon Starkey, as chief revenue officer, drives sales and revenue growth
• Kate Wilkinson, serving as chief people officer, focuses on human resources and talent management

The Future at ELMO Software

Under CEO Joseph Lyons' leadership and focus on choosing the right HR technology for recruitment, ELMO Softwarepromotes the automation of processes to reduce reliance on manual systems. By enhancing HR technology, the company believes that providing better data and insights will empower businesses to manage their most valuable assets—people. The company is set to lead the future of HR with innovative solutions that streamline operations and drive meaningful change.

Recent findings from ELMO Software's 2024 HR Industry Benchmark Report highlight significant challenges in onboarding, with many new hires leaving during their probation period. These trends raise important questions about the efficiency of current talent processes. The company is likely to focus on improving onboarding strategies to enhance productivity and reduce turnover moving forward.