Office address: Level 13, 345 George St, Sydney NSW 2000
Website: www.chandlermacleod.com
Year established: 1959
Company type: human resources services
Employees: 1,300+
Expertise: HRO, RPO, DEIB, BPO workforce management, assessment for selection and development, recruitment services, organisational development, team and engagement, Aboriginal and Torres Strait Islander employment, leadership and coaching, career management, Aurion HRMIS solutions, managed servicesParent company: Recruit Global Staffing
Key people: Nick Gabrieldis (MD), Margo Shand (national general manager), Karl Smart (national general manager), Jon Pettingil (national general manager), Cynthia Andrews (director), Gordon Chambers (director), Jamie Devitt (director)
Financing status: corporate backed or acquired

Chandler Macleod is a prominent provider of integrated human resource services, products, and technology. Headquartered in Sydney, it employs over 1,300 staff across 20 locations in Australia, New Zealand, and Hong Kong. Specialising in bespoke and managed workforce solutions, aiming to embody its motto, ‘we get people,’ by expertly connecting the right talent with the right opportunities.

History of Chandler Macleod

Chandler Macleod was founded by Alf Chandler and Doug Macleod in 1959 as Australia's first industrial and organisational consulting firm. They pioneered the use of the Humm Wadsworth temperament scale to assess employee personality. In 2015, Japan's Recruit Holdings acquired Chandler Macleod, introducing a new strategic direction for the company.

In 2018, the company launched the Reconciliation Action Plan and Solid Start Initiative to promote equality, diversity, and inclusion. The 2019 merger with Peoplebank enhanced their IT and digital talent solutions capabilities. By 2022, the company secured a major project to overhaul and manage Fujitsu’s talent acquisition across Australia and New Zealand.

Products and Services of Chandler Macleod

The company offers a wide range of recruitment products and services, aiming to help those who need staffing solutions and other resources:

• jobseekers services: provides job search tools, interview tips, resume guidance, and more
• employer services: includes recruitment solutions, talent solutions, consulting and advisory, and managed services
• contractor/worker support: offers an online portal for timesheets, payroll information, and contractor and worker benefits
• advice hub: features the latest news, career advice, and client insights
• white papers and research: provides in-depth industry research and white papers
• specialised recruitment: covers sectors like accounting and finance, drivers and operators, executive, health, human resources, office support, and more

Chandler Macleod’s HR services seek to foster growth, development, and better lives for colleagues, candidates, and clients. Their offerings include recruitment, talent solutions, and consulting, all focused on connecting people with the right opportunities. This commitment to human potential is central to their mission.

Culture at Chandler Macleod

Their company culture centres on fostering professional growth and building strong relationships. Their team members, with diverse backgrounds and unique skills, share a passion for matching people to their best fit and creating life-changing opportunities. Employees benefit from a range of supportive options, including:

• options to purchase additional leave or take leave without pay
• up to 12 weeks of paid parental leave
• access to an EAP for employees and their families
• two days per year allocated for volunteering activities
• discounts on Bupa health insurance
• car leasing options through their partner, Autopia
• salary sacrifice opportunities for tax-deductible items

Chandler Macleod is committed to promoting diversity, equity, inclusivity, and belonging (DEIB) within its operations. Their dedicated Employment Equity team collaborates with government organisations and consultants to enhance workplace diversity across Australia. By providing additional training and support, they help candidates transition into meaningful employment:

• No Glass Ceiling program: partners with government organisations and branches to provide tailored training and support for candidates facing employment barriers
• women in the workforce: WORK180 endorsed, partners with Jobs Victoria, participates in Launch into Work and Employer of Choice for Gender Equality programs
• neurodiversity: supports diverse ways of thinking and learning, integrated the ReciteMe toolbar into their website for accessibility
• Aboriginal and Torres Strait Islander employment: delivers sustainable employment solutions, supported by the First Nations Employment and Reconciliation Action Plan initiatives

The company's safety and compliance approach ensure a secure working environment and enhances overall productivity. Their initiatives go beyond injury prevention, aiming to engage employees in safety practices daily. Key safety services include:

• SMS injury alerts: immediate notifications for injuries
• injury-free systems: programs like ‘First three, injury-free'
• safety surveys: monthly feedback forms for ongoing safety improvements
• pre-employment screening: medical checks including drug and alcohol screening, lung function tests, and audiometry
• Flexscreen assessment: evaluations for physical capabilities and existing conditions

Chandler Macleod uses their proprietary BestFit™ tool to match candidates with ideal roles, leveraging digital solutions to simplify client processes. Their recruiters, trained by behavioural psychologists, focus on the comprehensive needs of both candidates and clients. This approach ensures long-term, fulfilling partnerships.

About Chandler Macleod MD Nick Gabrieldis and Key People

Nick Gabrieldis, appointed managing director in March 2024, has over 27 years of experience with the firm. Previously, he worked at ANZ Bank and served in the Australian Defence Force. Gabrieldis holds a bachelor of commerce from La Trobe University and a bachelor of business from RMIT University.

Supporting Gabrieldis is a team of key individuals who play important roles in leading Chandler Macleod, each bringing their unique expertise to the company:

• Margo Shand, as a national general manager, industrial, oversees operations and strategy in the industrial sector
• Karl Smart, serving as national general manager, professional services, manages and leads the professional services division
• Jon Pettingil, national general manager, mining, directs the company's mining sector operations
• Cynthia Andrews, as director of employment equity, focuses on promoting diversity and inclusion within the workforce
• Gordon Chambers, as director, managed services, oversees the managed services division
• Jamie Devitt, serving as director - xPO Talent Solutions, leads the company's focus on MSP and RPO solutions

The Future at Chandler Macleod

In April 2024, Chandler Macleod transitioned from a geographic-led model to a national specialist vertical model. This shift allows for more specialised, client-centric solutions across various industries, enhancing precision and agility. The company's future strategies will focus on innovation and leadership within the recruitment sector.

The company is addressing the specific workplace hazards posed by climate change to safeguard employee health and wellbeing. Their proactive approach includes implementing safety measures and providing education to adapt to the changing climate. Moving forward, they aim to further enhance workplace resilience and safety in response to environmental challenges.