Office address: Level 16/28 Freshwater Pl, Southbank VIC 3000
Website: www.adecco.com
Year established: 1988
Company type: staffing and recruiting
Employees: 450+
Expertise: workforce solutions, contact centre, HR services, staffing, recruiting, marketing, sales, events, temporary and permanent staffing, outsourcing, consulting, training, transport and logistics, assessment and vendor management services, trades, manufacturing and operations, government
Parent company: Adecco Group
Key people: Nicholas Lee (president), Janine O'Connor (sales director), Steve Litsos (commercial finance executive), Gene Crowe (MD), Bruce Ranken (national account director), Edmond Pang (director), Sarah Olechno (national branch manager), Miraj Khan (director)
Financing status: N/A
Adecco, headquartered in Southbank, Victoria, is one of the world's leading recruitment agencies, connecting over 500,000 candidates with jobs across Australia. With 11 branches and more than 450 employees, the company serves over 900 global clients by leveraging its extensive market knowledge and global presence. They specialise in producing exceptional outcomes for businesses and individuals by understanding Australian market needs and supporting clients nationwide.
Adecco's journey in Australia began in 1988, originally operating under the name Adia. Adia, founded in Switzerland in 1957, and Ecco, established in France in 1964, both expanded significantly during the 1980s. In 1996, the two companies merged to form Adecco, which places over 250,000 people daily.
By 2010, the company had become the global leader in professional staffing, continuing its growth by acquiring notable companies like MPS Group. Throughout the 2010s, the company further enhanced its capabilities by investing in technology-enabled platforms such as Vettery and General Assembly. In 2021, it continued its innovation trajectory by acquiring AI-driven talent matching platforms HIRED and QAPA.
The company provides a comprehensive range of HR solutions designed to meet the diverse needs of employers and job seekers:
temporary recruitment: staffing for short-term needs across various industries
permanent recruitment: sourcing and placing candidates in long-term roles
find a job: assisting job seekers in locating suitable employment opportunities
career guidance: offering expert advice to help individuals progress in their careers
diversity and inclusion: promoting inclusive hiring practices for a diverse workforce
flexible placements: providing adaptable employment solutions to meet client needs
outsourcing: managing HR functions to enhance business efficiency
training: delivering professional development programs to upskill employees
The company helps thousands of individuals find rewarding opportunities annually, addressing unique needs with tailored solutions. By leveraging best-in-class technology and industry-leading processes, Adecco improves business efficiency and productivity, fostering strong relationships and exceeding expectations.
The company cultivates a dynamic culture that prioritises diversity, wellbeing, and adaptability. With a vision of 'Making the future work for everyone,' their employees are advancing their careers and shaping the futures of candidates, clients, and colleagues. Staff members at Adecco are provided with:
personalised coaching
regular team social events
flexible working hours
contributions to a wellbeing app
weekly wellbeing hour
competitive benefits package
global leading organisation
The company fosters an inclusive culture where everyone feels supported and valued in their work and career development. They prioritise belonging and purpose, celebrating diversity and promoting equal opportunities. Their commitment drives inclusive employment programs and partnerships:
equal opportunity for all genders, ages, ethnicities, abilities, orientations, and beliefs
developing inclusive employment programs with employers
embracing diverse talent through partnerships and initiatives
celebrating the value of diversity to enhance innovation and competitiveness
The company's safety and governance approach focuses on keeping everyone safe and compliant with standards. Their safety system, certified to ISO45001, helps identify and manage risks, reducing injury rates. Their management practices ensure they operate responsibly and add value for everyone involved:
regular safety checks and talks at client sites
accurate hazard reporting to prevent incidents
‘Safe To Say’ portal for anonymous hazard reporting
integrated safety and quality management system
ISO 9001 certification for quality assurance
encouraging reporting of unsafe conditions
empowering employees to stop work if they feel unsafe
At Adecco, trust forms the foundation of their culture, valuing the diverse backgrounds and ideas of every team member. They create an environment that is both familial and professional, prioritising people in all their interactions. Their global presence, combined with an agile and ambitious approach, ensures they turn every change into an opportunity to make a difference.
Nicholas Lee has been the country president and senior vice president of Adecco Australia and New Zealand since 2022. He previously held roles as VP at Philips Domestic Appliances and commercial director at Saeco International Group. He graduated from Victoria University of Wellington and attended SDA Bocconi and INSEAD.
Supporting the country president are key individuals who play crucial roles in the company's operations:
Janine O'Connor, as a sales director, oversees sales strategy and execution
Steve Litsos, serving as a commercial finance executive, manages financial operations
Gene Crowe, as a managing director, defence force recruiting, leads defence recruitment initiatives
Bruce Ranken, as national account director, handles key client accounts
Edmond Pang, serving as director, permanent recruitment, focuses on long-term placements
Sarah Olechno, a national branch manager, supervises branch operations
Miraj Khan, as a director, data, governance, and analytics, ensures data integrity and compliance
The company is embracing AI to enhance HR functions, helping organisations increase talent retention and capability. As AI becomes more integrated, the importance of developing strong human skills remains critical. Adecco aims to navigate these changes to continue supporting individuals and businesses effectively.
Recent news highlights the company's expansion into the healthcare sector to address workforce shortages. This includes recruiting overseas talent, particularly registered nurses and aged care staff. The company plans to develop seamless solutions to scale up the nursing and aged care industry, ensuring continued growth and success.
