New tech 'could make the job of a HR leader more challenging than ever,' says report
HR decision-makers (HRDMs) believe AI will speed up recruitment, but they don't think the process will get easier in the next five years, according to a new report.
Indeed surveyed 16,671 working people, including 2,487 HRDMs, across 11 countries to determine how they believe AI will transform the workplace.
It found that 68% of HRDMs believe AI will speed up the recruitment process, compared to 67% of managers and 59% of employees.
The confidence comes as 54% of HRDMs said recruitment has become harder over the past five years — nearly four times the number who said it got easier (14%).
More than half of HRDMs surveyed cited the skills gap (54%) and shifting candidate expectations (53%) are reasons for recruitment getting harder.
But even with AI in the picture, nearly half (49%) of HRDMs still believe that recruitment will continue to get harder in the next five years.
Only 28% don't predict any change in difficulty happening, while a lower 15% are seeing a brighter future, according to the report.
The report said HR teams sit at the "intersection of crisis and opportunity" when dealing with AI.
"At once, technology could unleash the potential of HR leaders — making many tasks faster, better matching job seekers and employers, and improving recruitment for all parties," it read.
"Yet, at the same time, it could make the job of a HR leader more challenging than ever."
According to the report, HR leaders risk carrying the strain of navigating many people's evolving roles, as well as their own, as they take on upskilling responsibilities to meet the demands of the future workforce.
Recent research has forecast that upskilling and reskilling employees will become a trend across workplaces as jobs transform and skills shortages become more difficult.
Indeed's report found that 64% of all respondents believe HR teams have a "fair amount" or a "great deal" of responsibility for upskilling and reskilling employees.
And 70% of HRDMs agreed that they have a "fair amount" or a "great deal" of responsibility in upskilling and reskilling staff.
Indeed's latest report also included responses from 9,592 employees and 4,592 employers/managers, seeking to provide valuable insights for the future of work.
"For those feeling anxious, the future of work doesn’t have to be a crisis," Indeed said on its website. "If approached the right way, it actually holds a significant opportunity. The goal of this report is to help HR and talent acquisition leaders navigate the complexities of the changing workplace and talent landscape."
