This Payworks review will provide you with all you need to know about this HRMS software, including its key features, benefits, and drawbacks
Payworks provides a range of integrated solutions for managing your workforce. Apart from being a leading provider of payroll services, Payworks also offers various other modules such as HR, Time Management, Absence Management, Applicant Tracking, HR Advisory Services, Workforce Analytics and Employee Self Service that can be easily added to enhance the overall Payworks experience.
In this Payworks review, we'll provide you with all the essential information you need to know, including key features, benefits, and drawbacks. We'll help you determine if Payworks is a good fit for your business’s HR software needs.
Payworks review: What is Payworks used for?
Payworks provides modern workforce management solutions that prioritize the needs of employees. With a focus on streamlining the entire employee life cycle, Payworks offers an all-in-one platform with exceptional customer service. Whether a company needs a simple payroll solution or a complete HR platform to manage a hybrid workforce, Payworks has them covered.
The following are Payworks' specialized solutions for different business types:
Small Business Solutions
Payworks helps small business owners save time by simplifying payroll processing, so they can focus on growing their business. here's a small business talking about their experience with Payworks:
Corporate Solutions
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With Payworks' scalable solutions, companies can manage their entire workforce with ease. From onboarding to departures and everything in between, Payworks offers customizable options to meet a company's specific needs.
Franchise Solutions
Payworks provides products and support tailor-made for franchises. With the ability to manage multiple locations, import POS data, and control payroll costs, franchise owners can keep their operations running smoothly.
Key Features of Payworks
- Seamless Integration: All Payworks products, from payroll to HR, share a common database, allowing for one system of record and zero data rekeying.
- Secure Data Storage: Payworks maintains two national data centers to keep employee information secure and private.
- Compliance Assurance: Payworks takes care of overtime calculations, pre-set provincial rules, and remittance submissions on behalf of clients to ensure compliance.
- Modern UI: Payworks offers a user-friendly interface that requires no IT support and allows for easy implementation of new technologies like mobile self-service and online timesheets.
- Funds Management: Payworks adheres to industry-leading governance and funds management practices to ensure clients can pay their employees with confidence.
Payworks review: What products does Payworks offer?
Payworks offers the following products:
- Payroll
- Human Resources
- Absence Management
- Time Management
- Applicant Tracking
- Workforce Analytics
- HR Advisory Services
- Benefits
- Employee Self Service
We will get into each of them below.
1: Payroll
Payworks provides payroll solutions that cover all aspects of payroll processing, including year-end packages, custom reporting, and unlimited previews. With Payworks, businesses can rely on payroll experts to handle their payroll needs and will be assigned a dedicated service representative who is trained in NPI to provide assistance whenever necessary.
Payworks also ensures compliance by providing automatic updates, reminders, and a statutory pay calculator to help businesses stay on top of legislation and avoid missing remittances.
Payroll Features
- Auto Filing: Tax remittances and WCB premiums are automatically processed, and ROEs are submitted directly to Service Canada.
- Unlimited Previews: Clients can generate as many payroll previews as needed before authorizing payments.
- Direct Deposit: Payworks allows for direct deposit, enabling clients to pay employees directly to their bank accounts without managing bank files or creating paper cheques.
2: Human Resources
Payworks offers modern solutions for managing the entire employee lifecycle, enabling HR teams and people leaders to keep up with the evolving world of work. With its user-friendly HR platform, employees can stay connected no matter where they are working from. By organizing employee information and allowing details to flow seamlessly from payroll to HR, paperwork can be significantly reduced, and the focus can be on managing your people. Confidential documentation, tax forms, and digital pay statements can be delivered securely through the Employee Self Service feature.
Human Resources Features
- Easy Onboarding: Payworks offers an easy onboarding process that includes sending welcome emails and important company documents to new hires.
- Compliance: Payworks has a read-and-acknowledge functionality for company policy documents, and the platform can be configured to meet provincial legislation, ensuring all compliance requirements are met.
- Employee Database: Payworks allows HR to manage all employee information in one place, including personal details, licenses and certifications, emergency contacts, and company asset tracking.
- Performance: Payworks allows HR teams to track employee skills, education, and documentation related to reviews and disciplinary action.
- Benefits: Payworks integrates with partner plans and streamlines administration with your current insurance provider to save your company time.
3: Absence Management
Payworks provides a streamlined solution for managing employee absences, saving managers time and increasing accuracy. Instead of relying on tedious spreadsheets and inputting absence information from various sources, Payworks offers a better way to track, review, and report on employee absences. With cloud-based tools, managers can easily approve absence requests from any device, while employees can request time off and view their accrual balances through 24/7 access to Employee Self Service.
Absence Management Features
- Analytics Integration: Stay informed about absence trends and patterns within individual departments through Analytics' powerful filtering capabilities.
- User-Friendly: Enjoy an intuitive user interface that makes submitting, reviewing, and reporting absences a breeze, including the ability to look ahead and filter by department or individual.
- Shared Calendar: Increase transparency and minimize scheduling conflicts by enabling team members to view their colleagues' shifts and time off requests in real-time through the shared calendar in Employee Self Service.
4: Time Management
Payworks offers a time tracking and scheduling solution that simplifies the process for both employers and employees. Payworks supports clocking in and out, even for mobile employees, and generates insightful, easy-to-read schedules that fit the needs of the modern workforce. Additionally, Payworks provides auto overtime calculations, pre-set provincial rules, and the ability to configure the system to the specific needs of a business, ensuring compliance with labor regulations.
Time Management Features
- Integrated Scheduling: With clear visibility into employees' availability and time off requests, managers can automate schedules.
- POS Integrations: Payworks can be integrated with point of sale (POS) systems to import punch data and improve the overall employee experience.
- Automated Calculations: Payworks automatically calculates statutory holiday and overtime pay, break rules, and premiums to ensure accurate and compliant payroll.
5: Applicant Tracking
Payworks offers a hiring solution that can help businesses recruit top talent and build their teams. With Payworks, HR and hiring managers can stay organized and provide a positive experience for candidates from the very beginning. Payworks’ solution includes the ability to post job openings to popular job boards, coordinate interviews, and automatically move information into HR and Payroll systems.
Applicant Tracking Features
- Hiring Workflows: Streamline the hiring process with automated workflows that prompt actions based on applicant status, making the process more efficient.
- Email Templates: Reduce redundancies in the hiring process by using email templates that standardize communication with candidates.
- Interview Scheduling: Offer flexible interview options, including in-person, phone or video conference, and easily schedule interviews with candidates.
- Payroll & HR Integration: Eliminate errors and reduce the need for manual data entry by seamlessly integrating data and documents from Applicant Tracking into the new hire process, ensuring accuracy and consistency.
6: Workforce Analytics
Payworks offers a data-driven approach to help C-suite executives and HR leaders make informed decisions. Users can easily identify trends in payroll costs, turnover, headcount, and absences to better understand the workforce and turn data into business intelligence. By providing insights into how the entire organization is performing, Payworks helps leadership teams make strategic decisions to improve business outcomes.
Workforce Analytics Features
- Multiple Data Views: Compare data across cost centres, departments, tax provinces, or employees.
- Trend Analysis: Proactively provide stakeholders with information and current trend analysis to facilitate informed decision-making.
- Filtering: Apply filters and drill down to view a subset of data. Save a set of filters as a bookmark to reapply quickly whenever you want.
7: HR Advisory Services
Payworks offers a range of expert resources and practical tools to provide HR, legal and financial guidance to businesses. Payworks’ team of credible advisors can assist with complex employee matters, leaves of absence, and HR policies. Payworks provides access to a team of HR professionals, CPAs, and legal counsel with relevant designations to help businesses expand their team without exceeding their budget.
HR Advisory Services Features
- Legal & Financial Guidance: Get specialized support from accredited legal and financial advisors to address financial and legal challenges of the business.
- Employee Counselling: Offer private, professional counselling to help employees who are struggling with performance or absences to regain balance.
- Legislation Education: Gain clarity on new and existing legislation and how it might impact your obligations as an employer.
8: Benefits
Payworks provides options for employee benefits through partnerships with preferred providers, allowing HR departments to select from exclusive product bundles or simplify their current coverage. With preferred partner plans, your employees will have access to all the necessary features, including exclusive platform integrations.
Benefits Features
- Reduce Errors and Costs: Never again miss an enrollment or pay a claim for an unqualified employee. Your payroll, registry, and benefits work in unison.
- Enjoy the Industry’s Best Travel Insurance: Payworks’ travel insurance comes with great features for employees, including emergency coverage for people under 70 years old with no pre-existing condition clause or stability clause, and limitless lifetime benefits.
- Take Care of Everyone: Comprehensive benefits options such as dental, extended healthcare, critical illness, and short- or long-term disability insurance are available. Retired employees also have options.
9: Employee Self Service
Whether your team is working remotely or from a physical office, Payworks provides a means of staying connected in a timely manner. Submit time off requests, track hours worked, and obtain approvals using a simple, convenient solution with Payworks. The platform also empowers employees and their managers with mobile time off requests, digital punch clocks, and access to digital pay information. Moreover, confidential documents, tax forms, and digital pay statements can be delivered securely via the Employee Self Service feature.
Employee Self Service Features
- Pay Stubs & Tax Forms: Easily distribute employee pay statements and tax forms, with the option to set up automated emails to inform employees when their pay information is available.
- Simple Time Tracking: Manage employee schedules, timesheets, and reports with ease by utilizing intuitive time tracking options.
- Time Off Transparency: Utilize dashboards to review time off requests, including a calendar view for a month-at-a-glance overview and a table of balances.
Payworks review: Company overview
Headquarters address: 1565 Willson Place, Winnipeg, MB, R3T 4H1, Canada
Year established: 2001
Number of employees: 300+
Locations: 12 offices across Canada
Businesses served: 25,000+
Key people: JP Perron (President & CEO), Michael Penman (Chief Operating Officer), Grainne Grande (General Counsel & Privacy Officer), Jennifer Johnston (Vice President, Human Resources), Myles Halliday (Vice President, Product Management), Courtney Bérubé (Vice President, Service), Andrew Stevens (Vice President, Development), Jaclyn Christie (Vice President, Marketing), Mike Leon (Vice President, Sales Operations), Bryan Gault (Regional Vice President), Michael Derksen (Controller), Bob Haldane (Director, Information Technology), Stefan DeCosse (Director, Information Security)
At the heart of Payworks lies a strong commitment to giving back to the community. Payworks proudly supports over 200 organizations across Canada by providing local sponsorships, investing, volunteering, and encouraging employee-initiated giving. Payworks has dedicated over 2,500 hours of their time to giving back and counting. Their Pay it Forward Day program enables their staff to donate their time and skills to organizations that they're passionate about.
As a trusted expert in the field, Payworks has consistently demonstrated excellence, holding the Best Managed distinction since 2012 and being recognized as one of Canada's Top Small & Medium Employers in 2021. Additionally, Payworks is a proud member of Canada's Best Managed Companies Platinum Club.
Payworks review: How much does Payworks cost?
To find out how much Payworks charges, you can visit their website and get a free, no-obligation quote instantly.
Payworks review: What companies use Payworks?
Payworks provides a complete range of workforce management solutions to businesses of all sizes and sectors in Canada.
Check out this video feature:
Payworks review: What are the competitors of Payworks?
If Payworks isn't the right fit for your company, don't worry. We've put together a list of other HRMS software options that may be worth considering:
Payworks review: Is this the right HRMS for your company?
Effective workforce management is not only about having the right tools but also requires outstanding service and modern technology. Payworks provides expert resources and unlimited support by NPI-trained professionals to ensure compliance with labour standards and legislation. Choosing Payworks can help businesses of various industries and sizes in Canada to streamline their HR and payroll processes with confidence.
If you're making a case for buying an HRMS solution for your business, our article discusses all the important information about HRMS software. Plus, if you're still uncertain about Payworks, our HR software reviews can offer you additional options to consider.
Do you have experience using Payworks? Share your thoughts in the comments section below.