Office address: 371 Front Street West, Suite 111, Toronto, ON M5V 3S8
Website: www.truenorthhr.ca
Year established: 2019
Company type: human resources services
Employees: 15+
Expertise: recruitment, coaching, fractional HR, compensation, pay equity, talent management, compliance management, policy development, HR policies, organizational design, HR audit coaching, small-medium business, large corporations, non-profit
Parent company: N/A
Key people: Paola Accettola (CEO), Angela Burt (head of recruitment), Paul Marchildon (VP), Kevin Boucher (manager), Lisa Cunningham (HR consultant), Paula Gray (lead editor)
Financing status: N/A
True North HR Consulting is a Toronto-based HR consulting firm offering comprehensive services across talent acquisition, employee development, and organizational success. With a team of over 15 professionals, they support businesses across Canada and the USA. TNHR equips clients with essential HR tools to foster an engaged workforce, driving long-term business success.
True North HR Consulting was founded in 2019 by Paola Accettola to offer customized HR solutions across Canada and the US. The company was built on the belief that effective listening and practical solutions can solve complex HR challenges. The company helps businesses with simple, smart HR services that save time and money, enabling clients to focus on growth.
True North HR Consulting stated that it measures its success by the value it provides to its partners, communities, and beyond. The company also collaborates with NGOs, using its expertise to support global and local projects, including those in Toronto and Suriname. In 2024, they launched a new website filled with resources for HR professionals and business owners.
The company offers a wide range of HR services designed to help businesses operate more efficiently. Their key offerings include:
True North HR Consulting understands that HR is essential to keeping businesses organized and efficient. They take a hands-on approach by conducting a thorough analysis of business operations to develop practical HR strategies. Their expert guidance helps streamline HR processes, allowing businesses to focus on growth and efficiency.
True North emphasizes employee well-being, believing that valued employees contribute to a productive and sustainable work environment. They focus on identifying opportunities to improve business practices, fostering positive attitudes that enhance both employee experiences and company value. By prioritizing well-being, they create a culture where profitability and workplace satisfaction go hand in hand:
The company believes that creating an inclusive environment where diverse perspectives are embraced is essential for success. They are also committed to learning from Indigenous traditions and ensuring everyone feels valued and respected.
True North HR Consulting’s dedication to DEI is reflected in several key initiatives:
True North HR Consulting embraces its environmental, social, and governance (ESG) responsibilities by promoting remote work and eco-friendly practices. They prioritize employee well-being and aim to create a sustainable, positive work environment that contributes to the planet's health. ESG initiatives include:
True North HR Consulting prioritizes employee wellness, supporting individual needs and fostering success. They actively help employees thrive by creating an inclusive, balanced work environment. Monthly wellness activities, like handing out care packages and holding team events, promote self-care and work-life balance, ensuring employees stay energized and engaged.
Paola Accettola is the principal, CEO, and founder of True North HR Consulting, specializing in employee relations, HRIS, personnel management, and more. She previously held leadership roles at Cineplex, Inventa Sales & Promotions, Van Houtte, and Nike Canada. Accettola holds an MBA from Athabasca University, a BA (Hons) from Seneca College, and a sociology degree from the University of Toronto.
The key people at the organization bring expertise and commitment to driving its success:
In 2024, True North HR Consulting earned certification from the Women Business Enterprises Canada Council (WBE), strengthening their connections with larger corporate and public buyers. This milestone solidifies their place within a network of over 600 women-owned businesses across Canada. The certification opens new opportunities for the company in corporate and government supply chains.
The company’s CEO, Paola Accettola, was selected as a judge for the 2024 HR Awards, showing their support for furthering HR and best practices. Organized by HRD Canada, the Canadian HR Awards celebrates HR excellence across the country. Accettola’s role reflects True North HR Consulting’s commitment to promoting industry success and fair recognition of HR professionals.
