Office address: 77 City Centre Dr Suite 104, Mississauga, ON L5B 1M5
Website: www.kellyservices.ca/en-ca
Year established: 1968
Company type: staffing and recruiting
Employees: 1,100+
Expertise: temporary hiring, workforce solutions, IT, software development, manufacturing, pharma, life sciences, outsourcing and consulting, engineering, accounting, finance, administrative, RPO, BPO, CWO, clerical, contact centre, customer support, HR, staffing, recruiting
Parent company: Kelly Services, Inc.
Key people: Peter Quigley (president and CEO), Amy Bouque (CPO), Tim Dupree (SVP), Keilon Ratliff (CDO), Olivier Thirot (CFO), Vanessa Williams (SVP), Bryan Soucie (portfolio director)
Financing status: N/A

Kelly Services is a global talent solutions provider, connecting professionals with companies in industries like engineering, science, education, and more. Headquartered in Mississauga, they have over 1,100 employees and offices across major Canadian cities, including Toronto, Vancouver, Calgary, and Montreal. Offering innovative workforce solutions, the company helps employers and job seekers achieve their goals and maximize potential.

History of Kelly Services

Kelly Services was founded in 1946 by William Russell Kelly, pioneering the staffing industry by connecting post-World War II women with office jobs in Detroit. In 1957, it became Kelly Girl Service, later expanding into industrial, marketing, and technical fields by 1966, rebranding as Kelly Services, Inc. Kelly opened its first international office in Toronto in 1968, establishing its presence in Canada.

By 1972, the company grew internationally by opening its first European office in Paris, marking an important step in the company’s global expansion. Today, the firm operates in over 30 countries, placing more than 450,000 job seekers annually. Its specialized business units include Kelly Education and Kelly Science, Engineering, Technology & Telecom.

Products and Services of Kelly Services

The company offers a range of workforce solutions tailored to meet diverse business needs across various industries:

• temporary staffing: provides flexible, short-term staffing solutions to address immediate workforce needs
• direct sourcing and hiring: helps companies find and hire full-time talent directly from a pre-vetted pool of candidates
• master vendor programs: manages multiple staffing suppliers through a single point of contact, streamlining processes and reducing costs
• on-site workforce management: offers on-site teams to handle staffing operations and workforce logistics directly at the client’s location
• business process outsourcing: manages specific business processes, allowing clients to focus on core functions while outsourcing non-core tasks
• payroll services: provides comprehensive payroll management solutions, ensuring accurate and timely employee payments
• outsourcing and consulting: offers strategic HR consulting and outsourced workforce management services to improve efficiency and business performance

Kelly Services helps businesses hire, manage, and retain specialized talent across industries like administration, engineering, and manufacturing. Through solutions and insights, they connect companies with the right talent to succeed.

Culture at Kelly Services

The company promotes a culture where employees can apply their skills and passion to drive positive change for people, organizations, and communities. It encourages both professional and personal growth, promoting a collaborative, inclusive, and supportive work environment. It focuses on integrity and putting people first, ensuring team members’ contributions have a meaningful impact, while offering benefits such as:

• competitive salary
• fully remote work environment
• health, dental, and vision insurance
• support for temporary and non-traditional workstyles
• offering flexibility and growth opportunities

Kelly Services is committed to achieving "Absolute Zero," aiming for zero workplace accidents, injuries, and illnesses. Employees are held accountable for their own safety and that of their coworkers. The company fosters open dialogue on working conditions and maintains high safety standards through continuous assessment of worksites, with initiatives like:

• Certified Safety Professionals (CSP) and Certified Industrial Hygienists (CIH) to support clients and employees
• compliance with ISO 45001 standards and Canada's occupational safety regulations
• over 60 safety excellence awards from global organizations in safety-sensitive industries

It is dedicated to advocating for the global workforce, enhancing workplaces, and ensuring socially, ethically, and environmentally responsible practices. The company embraces diversity and equal opportunity, providing accommodations for people with disabilities throughout the hiring process. Kelly works closely with applicants to meet their accommodation needs, ensuring an inclusive and supportive environment.

About Kelly Services CEO Peter Quigley and Key People

Peter Quigley is the president and CEO of Kelly Services, focused on connecting skilled talent with organizations to help them succeed. Before joining Kelly, he held key legal positions, including managing corporate counsel at Lucent Technologies and senior attorney at AT&T. Quigley holds a Juris Doctor from George Washington University and a bachelor’s degree from the University of Michigan.

He is supported by a team of key executives who lead the company and guide its strategic direction:

• Amy Bouque, chief people officer, manages human resources strategy and talent development to align with business goals
• Tim Dupree, serving as SVP, leads global talent and workforce solutions to meet client demands
• Keilon Ratliff, chief diversity officer, drives initiatives to foster diversity, equity, and inclusion across the company
• Olivier Thirot, serving as CFO, oversees financial management and long-term financial strategy
• Vanessa Williams, SVP, general counsel, and corporate secretary, manages legal affairs and corporate governance
• Bryan Soucie, portfolio director, ensures effective execution and delivery of client programs and projects

The Future at Kelly Services

Kelly Services is committed to providing valuable insights on labour market trends through its Canada Talent Market Insights platform. By offering businesses up-to-date information on employment statistics and market conditions, the company helps clients make informed decisions about hiring and workforce planning. This strategy strengthens Kelly’s reputation as a trusted industry leader, positioning the company for continued growth and deeper client relationships in the future.

The company continues to connect people with meaningful work, helping both employees and businesses thrive through tailored staffing solutions. With over 75 years of industry experience and partnerships with 75% of the Fortune 100, it remains a trusted leader in workforce management. Looking ahead, the company aims to expand its reach, breaking down more barriers to meet changing workforce needs globally.