'We have very strong ESG principles at the heart of everything we do'

Mai Lan Nguyen, the SVP of HR at Schneider Electric, stands as a key figure in driving the company’s robust ESG initiatives. Her role not only encompasses the management of human resources but extends into the company's mission of creating a sustainable future.

“Schneider Electric is what we call an Impact Company. We have very strong ESG principles that are at the heart of everything we do,” Nguyen tells HRD.

The company's end-to-end vision aims for a net-zero operation by 2030 and a net-zero supply chain by 2050. The commitment to sustainability is recognized globally, with Schneider Electric recently recognized by TIME as the World’s Most Sustainable Company. Moreover, the company’s climate targets are validated by science-based targets, underscoring the seriousness of their commitments.

Interconnected approach to DEI

Nguyen emphasizes the interconnectedness of their principles, particularly highlighting the company’s approach to Diversity, Equity, and Inclusion (DEI).

“We have six different commitments, some of which are HR-related and focus on the 'S' of ESG. These include creating equal opportunities for everyone, harnessing the power of all generations, and empowering local communities.”

These commitments reflect Schneider Electric’s belief that doing well and doing good are intertwined, ensuring no one is left behind. One of the key elements of Schneider Electric’s sustainability strategy is the creation of equal opportunities within the company.

Nguyen proudly mentions their ambitious 50/40/30 gender diversity goals: hiring 50% females, having 40% in frontline management roles, and 30% in leadership positions.

 “We’ve already reached our 30% leadership goal, and we continue to recruit and develop talent that aligns with our sustainability goals,” she adds.

Building sustainable careers at Schneider Electric

Nguyen’s tenure at Schneider Electric, spanning over two decades from intern to SVP, is a clear testament to the company’s commitment to building sustainable careers.

“The world is becoming more electric and more digital, putting us in a unique position to support the planet and our customers,” she says.

This forward-looking approach is not just about job roles but about anchoring employees in a sustainable career path. The HR function at Schneider Electric plays a key role in embedding sustainability into the company culture.

“We oversee the societal goals of ESG, ensuring we measure and report our progress transparently. For instance, we are committed to closing the pay equity gap to less than one percent  globally,” Nguyen explains.

This commitment is audited with a thorough methodology, reflecting the company’s dedication to equitable practices.

How HR can enhance ESG

Nguyen highlights practical steps HR professionals can take to enhance their ESG commitments.

“It starts with upskilling yourself about emissions and how to reduce them. Look at energy consumption in your offices, recycling practices, and moving away from plastic,” she explains.

One notable initiative led by HR is the “Sustainability at Home” site, which encourages employees to adopt sustainable practices in their personal lives.  Communication and transparency are crucial in maintaining the company’s ESG momentum.

“We report quarterly to our employees through various channels like leadership calls and town halls. These reports are audited to ensure compliance with our commitments,” Nguyen explains.  .

Focus on community engagement

Nguyen also emphasizes the importance of community engagement. “Supporting communities where our employees live and work is essential. Our partnership with Habitat for Humanity and the Footprint Project are key initiatives in this regard.”

Right now, Schneider is partnering with the Footprint Project to provide deployable, modular power solutions as Houston recovers from the impacts of Hurricane Beryl. Footprint is using Schneider’s Houston site as the location of their Crisis Mobilization Hub, with the help of Schneider Electric and community volunteers. This will bring much needed power as the community recovers.

Nguyen’s insights offer valuable lessons for HR leaders looking to enhance their ESG commitments.

“It starts with all of us, understanding our carbon footprint, and making systematic changes,” she asserts. “You can’t just talk about sustainability; you have to live it. When you walk into a Schneider Electric office, you can see our commitment to a green, sustainable environment.”

For Nguyen, the success of Schneider Electric’s sustainability initiatives lies in their ability to walk the talk, ensuring that every action aligns with their principles.

“As HR leaders, we have a significant role in driving this mindset and reinforcing the efforts of our employees."