Fire and Emergency New Zealand asks for review on workplace bullying

The organisation was previously flagged for existing racism, sexism in the workplace

Fire and Emergency New Zealand asks for review on workplace bullying

Fire and Emergency New Zealand (FENZ) has requested for an independent review of the organisation's progress in addressing bullying and harassment within its workplaces.

Rebecca Keoghan MNZM, board chair of FENZ, said in a statement that it asked for Deputy Public Service Commissioner Helene Quilter QSO to carry out a review on the organisation's workplace culture and complaint handling practices.

The review seeks to discover if FENZ is making progress in addressing the findings of a 2019 independent review of its workplace policies, procedures, and practices on bullying and harassment.

The review, carried out by retired Judge Coral Shaw, said that there is "no doubt that bullying and harassment is a feature of the FENZ workplace at all levels and across all regions."

"The effects of such behaviour are keenly felt by all involved, and impact not just the individual but the organisation as a whole by diverting resources, time, and energy that would be more usefully applied to the core business of FENZ," read the report.

According to the report, there are still "unacceptable levels of racism, sexism, and homophobia" within the FENZ's workplaces, with bullying behaviour overlooked and downplayed within the organisation.

The report then issued 33 recommendations, specifically on policies and procedures, as well as the company's practices, with the last one advising that all the recommendations should be implemented and regularly monitored over a period of 36 months.

Read more: Bullying in NZ workplaces: How bad is it?

In fulfillment of the recommendation, Keoghan sought the Public Service Commission to complete a review of its progress on the issues identified in the report.

"We fully accepted all 33 recommendations in Judge Coral Shaw’s report and have been working to address these recommendations. At this point, it is appropriate for us to assess the work we have done to help us plan the next phases of our work," said Keoghan in a statement.

"I look forward to the findings of this independent review, and the reviewer's recommendations on how we can continue to improve things for our people."

According to Keoghan, the FENZ has dedicated time to foster meaningful change within its workplace and will continue its progress to create an inclusive environment for personnel.

"The Fire and Emergency Board has always been clear that it will take time to achieve the lasting and meaningful change we require as an organisation. We are absolutely committed to continuing our progress towards a truly positive and inclusive workplace culture."