Employee surveys: The best way to determine engagement

To conduct a successful employee survey, Boost NZ recommended the following steps:

• Design the survey. HR teams or external consultants create the survey, including questions that cover various aspects of employee experience, such as job satisfaction, company culture, and engagement.
• Distribute the survey. The survey link is sent to employees via email, internal messaging systems, or through the organisation's HR software.
• Encourage participation. To get a high response rate, organisations often build awareness of the upcoming survey, explain how the results will be used, send reminders, and may even offer completion incentives.
• Collect responses. Responses are gathered anonymously to encourage unfiltered feedback and protect employee privacy.
• Analyse the data. HR teams analyse the survey results to identify trends, strengths, and areas needing improvement. The initial survey becomes a baseline to measure the effectiveness of employee engagement initiatives going forward.

Regularly checking in using surveys can help employers spot trends, address issues, as well as keep the team motivated, according to Boost.

"When you know how your team feels, you can make plans to improve their work experience," the paper said. "Plus, asking for their input shows that you care about their opinions, which builds trust and makes them feel valued."

Find out more about how to improve your organisation's employee engagement strategy in this white paper from Boost.