Lower satisfaction recorded after layoffs, workplace arrangement changes
Employees' willingness to recommend Dell Technologies as an employer has plunged in its latest engagement survey, according to reports.
The score of the tech giant in its employee net promoter score (eNPS), which measures whether employees would recommend the company as a workplace, plunged from 63 to 48 in one year, reported Business Insider.
But the question is only one part of Dell's employment engagement survey called "Tell Dell," which has been underscored by its representative in a statement to Fortune.
"It is important to note that the question on whether you would recommend Dell is one question in a robust survey that gives us a current snapshot of employee sentiment," the spokesperson told the news outlet.
"While our score did drop, if you look at the Perceptyx blog, you will see that Dell is still well above industry averages."
"Tell Dell" has been running for eight years now, with the latest poll carried out in May and saw the participation of around 98,000 employees.
According to the reports, the drop recorded in the latest score follows the layoffs and changes to workplace arrangements at Dell.
In 2023, company said it laid off 13,000 employees as part of reorganisations to reduce costs.
Early this year, Dell also announced that it will no longer consider its fully remote employees for promotion, while hybrid employees will be required to be in office for three days a week.
It also started tracking attendance and implemented a colour-coded system based on the frequency of an employee in the office.
