Enabling businesses to create engaging feedback surveys to measure employee engagement

HRD Software review: SurveySparrow

BY Jodi Walters 06 Dec 2023

SurveySparrow, founded in 2017 by Shihab Muhammed, is a cloud-based HR solution designed to enhance communication and feedback within organisations. It serves as an omnichannel experience management platform, integrating customer and employee experiences. The platform enables HR professionals to create engaging surveys, measure employee engagement, job satisfaction, and workplace benefits.

Key Features:

User-friendly platform with a centralised dashboard for contact organisation based on job titles, location, and age groups.
Various survey types, including NPS, Offline, Chat, Classic, and 360° Surveys, with a conversational UI that increases completion rates.
Unique features such as recurring surveys for automation, 360° assessments for team performance evaluation, and chat-like surveys for dynamic interactions.
Customisable surveys with advanced options like matrix questions, rank orders, and drop-down functionality.
Efficient integrations with numerous software applications, multilingual surveys, and IP restriction for security.
SurveySparrow offers extensive integration categories, enhancing compatibility with various tech tools for seamless functionality.

To read the full HRD Software review on SurveySparrow, click here

Pricing:

The platform provides eight pricing editions, starting with a free trial and ranging from Free to NPS + CX Suite, catering to different user requirements and budget constraints.

SurveySparrow aims to revolutionise traditional survey processes by creating a more engaging and effective feedback collection platform. The company has grown to serve over 3,000 businesses, boasting 100,000+ users globally and a team of 100+ employees. SurveySparrow competes with other employee engagement software options like HiBob, Culture Amp, 15Five, HelloTeam, Leapsome, Officevibe, Workvivo, Xexec, Engagedly.

SurveySparrow is a powerful and valuable tool for businesses of all sizes, facilitating feedback collection from customers, employees, and stakeholders. The platform's continuous improvement, commitment to conversational feedback, and industry-wide usage underline its significance. However, potential users are advised to consider their specific needs and budget constraints, as well as explore alternative solutions based on pricing, data analysis requirements, and customisation ease.

SurveySparrow offers a comprehensive solution for enhancing communication and feedback in HR, but prospective users should carefully evaluate their unique requirements before making a decision.