The recent termination of a media company’s executive over misogynistic Twitter posts has sparked the need to discuss the presence of all executives online, and how that is perceived by candidates.
News site Business Insider has terminated its CTO, Pax Dickinson, over his abrasive and offensive Twitter posts (ranging from sexist commentary to criticising those with low incomes).
Among his many posts, Dickinson stated “Fast food workers should go on strike against themselves to punish themselves for having skills that are only worth $7.85/hr.”
When confronted by Anil Dash, co-founder of ThinkUp, he responded “Really, dude, you know we work in the same building right? Would you like to come call me an a**** to my face tomorrow?”
Business Insider posted a statement on its website that read:
A Business Insider executive has made some comments on Twitter that do not reflect our values and have no place at our company. The executive has left the company, effective immediately.
Business Insider’s team is composed of more than 100 talented men and women of many backgrounds, and we highly value this diversity.
Dickinson’s termination brings to light the often-overlooked area of executives and managers – including HR – and their social media presence.
While the behaviour of employees and brand pages online are often reported on, HR executives may need to look at how they present themselves online or risk damaging the brand and job-seekers’ perceptions of them.
“It doesn’t matter if it’s consumer or colleague, we are all human beings and we want to know more about each other,” Simone Carroll, general manager of People & Brand at REA Group, told HRM Online sister publication Human Capital.
Understanding the desire of candidates to become familiar with the company culture through its staff becomes all important when considering HR’s position as the face of many organisations, at least to job-seekers.
Recruitment specialists and others in the HR department are often present at interviews and inductions, becoming the first point of contact for many candidates. It stands to reason that if a candidate chooses to investigate the organisation, the people they have met will be the first they search for.
Key HR take-aways
Although some executives and managers may feel they have nothing to fear due to the fact they don’t post anything rude, derogatory or otherwise objectionable, elements of personal or family life freely visible to candidates can mar their professional image in the eyes of some candidates. Some things to keep in mind:
Using social media to connect to candidates and employees can be a great tactic. However, executives must be mindful of their online presence at all times, as they are a permanent brand ambassador.
Dickinson appears to understand his mistake in this area. “Still have much love for everyone at @businessinsider. Best & smartest people I ever worked with. Don't hold me against them,” he tweeted following his termination, although his previous tweet quipped: “I gained 850 twitter followers and +7 @klout in less than 24 hours. Now offering social media consulting services.”