Office address: Level 1, 122 Kerrs Road, Wiri, Auckland 2104
Website: www.integrity1.biz
Year established: 2015
Company type: business consulting and services
Employees: 65+
Expertise: operations management, consultancy, payroll, HR, recruitment, audits, training, data science, business development, remediation, systems implementation, compliance, strategy planning, change management, digital solutions
Parent company: N/A
Key people: Sue Hancock and Marc Guillaume (directors), Craig Hancock (CFO), Kayla White (PMO manager), Dr. Michael Pullar (remediation manager), Lee Ayr (marketing manager), Robyn Papali'i (GM consulting), Jiemin Luo (senior developer)
Financing status: N/A
Integrity1 is a 100% independent consultancy based in Auckland with an additional office in Christchurch, specialising in payroll, HR, and HRIS. The firm serves over 1,000 clients, ranging from small businesses to large enterprises and government organisations, and works with over 25 HRIS and payroll vendors. Their team of 65 experienced professionals provides solutions that address compliance challenges and optimise payroll operations.
Integrity1 was founded in 2015 by a group of experienced payroll, HR, and HRIS professionals to address unmet needs in payroll and HR consultancy. The company recognised that existing solutions from software vendors and consultants often lacked a holistic approach, which left critical gaps unresolved. Their vision was to create a firm that integrated expertise across IT, regulatory requirements, and operational processes for seamless HR and payroll optimisation.
The company helps organisations avoid costly payroll errors in underpayments and overpayments, which are a significant portion of business costs. Integrity1 has supported more than 75 of New Zealand's top 200 companies across industries such as healthcare, manufacturing, and hospitality. Their team brings decades of experience and a commitment to delivering tailored solutions that empower businesses to succeed.
Integrity1 provides comprehensive payroll and HR solutions. They are divided into several key service categories:
Integrity1 seeks to deliver unbiased and expert payroll and HR solutions to bridge the gap between clients and system providers. Their recommendations focus solely on what benefits each organisation most.
Integrity1’s culture combines expertise with tailored solutions which aim to align payroll and HR systems to each organisation’s unique needs. Their skilled team ensures seamless integration and compliance, earning praise from their customers. Client feedback highlights several strengths:
Integrity1 embraces cultural awareness through initiatives like celebrating Matariki, the Māori New Year, guided by insights from their Māori team members. The nine-day event explored the significance of each star and culminated in a shared lunch featuring foods tied to the theme ‘Matariki heri kai'. These activities foster staff connections and highlight values of reflection, celebration, and planning for the future.
Sue Hancock is a director of the firm, specialising in payroll, HRIS, implementations, and process improvement. Her career spans over 30 years across New Zealand, Australia, and the UK, including leadership roles at Fletcher Building, Compass Group, IBM, and others. Hancock’s expertise is built on extensive experience in business analysis and governance, supported by her professional training and certifications.
Marc Guillaume also serves as a Director at Integrity1, leveraging his expertise in general management, operations, and payroll to drive organisational success. He has held senior roles like General Manager and IT Manager at companies including Williams Formula One, PayGlobal, and MYOB. Guillaume holds a postgraduate certificate (MBA) in strategic leadership, along with qualifications in business and finance, and is a part-qualified accountant.
Integrity1's leadership team comprises experienced professionals dedicated to delivering tailored payroll and HR solutions:
Integrity1 has partnered with Human Collective, a consultancy specialising in business strategy and people plans, to enhance its approach to sustainable growth. This collaboration brings expertise in areas like strategic development, change management, and employee experience while strengthening their service offerings. The firm extends these capabilities by delivering expert advice and innovative solutions to develop business strategy, employee experience, and achieve sustainable success for organisations.
The company recently introduced Integrity1 Digital, a dedicated in-house team offering seamless and innovative digital solutions under the expanded Integrity1 brand. This initiative enhances digital experiences for clients, aligning HR and payroll services with modernised, impactful solutions. This empowers organisations by integrating modern data tools to unlock potential while maintaining excellence and delivering client success.
