Office address: 28 Constellation Drive, Mairangi Bay, Auckland 0632 
Website: www.fixhr.co.nz 
Year established: 2020 
Company type: human resources services 
Employees: 6 
Expertise: HR consulting, blueprint, employment relations services, HR compliance support, leadership development, employee onboarding, workplace investigations, strategic workforce planning, policy creation, restructuring support 
Parent company: N/A 
Key people: Ainsley Palairet (director); Courtney Woods, Liz Tibbutt, Sam Carroll, Sophie Correia, Jill White (HR consultants) 
Financing status: N/A 

FixHR is based in Auckland and provides tailored HR solutions to streamline compliance and workplace relations for businesses. Focused on prevention, they simplify complex HR challenges through customised agreements and flexible consultancy services. Their offerings include pre-paid engagements and one-off agreements to help businesses operate efficiently and stay legally compliant as legislation changes. 
 

History of FixHR 

FixHR was founded in 2020 by Ainsley Palairet to provide businesses with affordable and practical HR outsourcing solutions. The idea emerged after meeting thousands of small business owners struggling with preventable staffing issues and complex legal compliance. The company focuses on simplifying HR processes, offering services to help businesses onboard, manage, and exit employees lawfully.  

They also provide regular updates on legislative changes and court decisions to keep clients informed and compliant. By prioritising education and prevention, FixHR empowers organisations to independently manage HR challenges and reduce risks. Their flexible and cost-effective service model is tailored to meet the needs of small and medium-sized businesses. 
 

Products and Services of FixHR 

FixHR offers tailored solutions to meet diverse HR needs. These services are grouped into the following key areas: 

• classic: comprehensive HR support for hiring, employee management, and lawful terminations 
   
• blueprint: tailored HR solutions designed for new business owners 
   
• agreements: creation of custom employment agreements for specific roles 
   
• consultancy: hourly consultancy services to address specific HR issues 
   
• human resource consultants: general HR consulting for diverse organisational needs 
   
• HR compliance support: guidance to ensure adherence to employment laws and regulations 
   
• employment relations services: expert assistance in resolving workplace relations issues 
   

FixHR provides customised HR solutions that streamline processes and ensure compliance. Their supportive approach helps businesses navigate challenges effectively, making them a trusted partner in workforce management. 
 

Culture at FixHR 

FixHR’s culture reflects a passion for empowering businesses with practical HR tools to support staff management and maintain compliance. Their straightforward and transparent approach ensures clients clearly understand their services and results. With expertise gained from supporting over thousands of clients, the firm is known for being reliable as highlighted by client feedback: 

• responsive support: timely help for urgent matters and sensitive issues 
   
• professional and supportive: a knowledgeable team offering guidance in employment relations and compliance 
   
• comprehensive assistance: solutions that address both HR needs and health and safety concerns 
   
• cost-effective services: ideal for companies without dedicated HR staff, offering practical and affordable options 
   
• proactive expertise: highly recommended for anticipating and addressing workforce challenges effectively 
   
• exceptional delivery: consistently providing prompt and valuable advice critical to business operations 
   

FixHR focuses on understanding each organisation’s specific challenges to provide clear and effective HR solutions. Their approach prioritises proactive support, empowering businesses to manage workforce issues independently. 
 

About FixHR Director Ainsley Palairet and Key People 

Ainsley Palairet is the director of the firm, leveraging extensive expertise gained from diverse roles in New Zealand and overseas. Her prior experience includes serving as a business development partner at Employsure NZ, a BDM at Brownpaperbag, and client engagement at Geek Free, among others. Palairet holds a BA from Victoria University of Wellington and a postgraduate qualification from Massey University. 

FixHR’s team includes skilled professionals committed to delivering exceptional HR support. This includes: 

• Courtney Woods is an HR consultant, providing expertise in workplace compliance and employee management for small to medium-sized businesses
   
• Liz Tibbutt, HR consultant, focuses on resolving employment relations issues and creating effective workplace policies tailored to organisational needs
   
• Sam Carroll, as an HR consultant, offers strategic advice on employee engagement and helps businesses navigate complex workforce challenges 
   
• Sophie Correia serves as an HR consultant, specialising in onboarding processes and ensuring smooth transitions for employees and organisations alike
   
• Jill White acts as an HR consultant, advising on leadership development and optimising organisational performance through customised strategies 
   

The Future at FixHR 

FixHR is now delivering its trusted HR services in Wellington, a city they value deeply. This move allows them to support more businesses and build stronger client partnerships. The expansion cements the company’s position as a key player in workforce management across New Zealand. 

The company will share its HR expertise at the 2025 HR Summit New Zealand, engaging in discussions about effective strategies and practices. The event highlights their commitment to advancing workforce solutions and contributing to industry innovation. By connecting with leaders and showcasing their knowledge, FixHR strengthens its position as a trusted name in HR services.