Case study: Finding the right technology to level up rewards and recognition

Feedback from employees was clear: Infrequent recognition impacts engagement at this organisation

BY Jodi Walters 15 Jun 2023

Reward and recognition are an important component of the employee experience and getting it wrong can adversely affect employee engagement and happiness levels.

In a free whitepaper published by HRD in partnership with Achievers, you’ll discover how one organisation used technology to boost engagement and create a real culture of recognition within their organisation.

Download the full FREE whitepaper now: How First Mortgage Services created a more connected, engaged, and inspired workforce

The feedback from employees was loud and clear: Infrequent recognition was impacting employee engagement at First Mortgage Services (FMS). With no formal recognition and rewards program in place, their existing initiatives were ad-hoc, inconsistent and conducted in silos.

FMS identified it as an area of priority that needed to be addressed and began the search for technology that was fair, equitable and consistent across the organisation.

They’d identified the need to find technology that would enable them to move to a more social, visible and collaborative solution that encouraged high frequency recognition.

FMS found that solution in Achievers:

“The overall implementation of the program was easy, very well planned and executed. They partnered with us every step of the way. Post implementation, Achievers have been very present in the relationship and share insights and features in our monthly catch ups which have proven invaluable”