Hong Kong sees high levels of generative AI use amid reported benefits
Employees in Hong Kong have emerged as the top users of generative AI tools across the world, according to a new report, which revealed the strong demand for the technology amid high levels of burnout.
UiPath's survey among over 9,000 employees worldwide, including 578 full-time Hong Kong employees, found that 60% of respondents in the financial hub are using generative AI tools at work.
This is just as high as the utilisation levels reported in Singapore (60%), and much higher than the global average of 39%.
Generative AI reduces burnout
The widespread use comes amid strong demand from employees in Hong Kong, where a third are reporting extreme levels of burnout.
According to the report, 44% of employees believe having access to AI and automation, including generative AI tools, would help reduce burnout and improve engagement in the workplace.
Other factors they believe would decrease burnout include a reduced workload (64%) and flexibility to be more creative (44%).
Employees' faith on generative AI tools stem from benefits they received from using the technology, where 45% said it reduced feelings of burnout.
Another 51% reported greater productivity and faster tasks done, where nearly half of the respondents said they save more than 10 hours (48%) and are able to focus on more creative tasks (45%) thanks to the technology.
UiPath surveyed a total of 9,047 full-time employees in nine locations, including United States, Australia, Japan, Singapore, Korea, Hong Kong, France, Germany, and the United Kingdom.
