Almost half of Malaysians using GenAI for work, survey finds

Malaysians also willing to reskill to stay relevant amid AI rise

Almost half of Malaysians using GenAI for work, survey finds

Nearly half of Malaysians are already using generative AI at work monthly, according to a new report from SEEK, which also found a high level of willingness to upskill in the wake of new technology.

SEEK's report found that 44% of Malaysians are already using GenAI at work, matching the adoption rate in Southeast Asia (44%) and slightly higher than the global average (39%).

"This high adoption rate in Malaysia can be attributed to the National Artificial Intelligence (AI) Roadmap 2021-2025, which promotes AI use across various sectors," the report read.

Source: Decoding Global Talent 2024 - GenAI Edition

The top use of GenAI at work is for writing tasks, as cited by 56% of Malaysians, according to the report. Other uses of GenAI include:

  • Administrative tasks (42%)
  • Knowledge management (41%)
  • Studies, learning, research (34%)
  • Creative tasks (34%)
  • Research and development (33%)

Using GenAI at work has led to reduced time taken to perform non-essential tasks, according to 56% of the Malaysian respondents. Other benefits they cited include:

  • Increased the quality of their work (42%)
  • Reduced the risk of error (41%)
  • Increased their ability to keep to deadlines and do things more quickly (34%)
  • Increased their ability to innovate at work (34%)

Reskilling due to GenAI

However, the impact of GenAI is also triggering upskilling concerns among Malaysians.

Former Malaysian Human Resources Minister V. Sivakumar previously warned that the country may need to retrain 50% of its workforce as about 4.5 million could lose their jobs in the wake of GenAI.

SEEK's report found that 51% of the respondents believe some of their tasks at work will change due to GenAI, and they will likely need some reskilling.

Another 23% believe their job will transform and they will need significant reskilling. A smaller five per cent, on the other hand, believe demand for their job will significantly decrease due to GenAI and they may need to reskill for a different role.

As a result of these concerns, 58% of Malaysians said they are willing to reskill to stay relevant during the AI revolution.

Source: Decoding Global Talent 2024 - GenAI Edition