This is why employees perform poorly

Singaporeans say these are the 'worst culprits' behind an ineffective team

This is why employees perform poorly

Over six in 10 (64%) Singaporean staffers said communication is the top contributing factor to an effective team.

In fact, 66% of Singaporeans would prefer to over-communicate than under-communicate, and a further 88% of them would still like to see communication increase internally.

Singaporeans find a lack of clear communication (54%) and poor leadership (52%) to be the worst culprits behind poor team performance. 

When it comes to workplace communication, email was found to be the least preferred means of communication (15%), found Slack. Another 62% added they’re often copied into irrelevant emails.

Slack’s study involving 2,000 professionals across Asia Pacific found that face-to-face interactions (42%) was the most preferred method, followed by instant messaging tools like WhatsApp (20%).

In reality, face-to-face communication is currently the most utilised form of interaction at work (72%), followed by emails (63%).

Top reasons why employees don’t like email:

  • Email responses can be too slow (74%)
  • Employees often get copied into irrelevant email threads (62%)
  • Too much time spent writing emails (48%)

Another study covered by HRD found other email habits that may annoy fellow co-workers:

  • Forgetting to proofread the message (32%)
  • Addressing the recipient incorrectly, e.g. using the wrong name/title (29%)
  • Inserting slang, e.g. OMG, TTYL (25%)
  • Simply writing ‘Thanks’ (21%)
  • Adding too many exclamation points (20%)