Our SurveySparrow review looks at how the platform stacks up as employee engagement software. Here is everything you need to know
So much of the HR industry is about open communication and feedback. That is precisely where SurveySparrow comes in.
A leading employee engagement software, SurveySparrow makes it easier for HR professionals to create and distribute surveys, collect and analyze data, and track employee engagement over time.
In this review, we will take a closer look at SurveySparrow’s features, integrations, and potential drawbacks.
This cloud-based HR solution enables businesses to create engaging feedback surveys to measure employee engagement, job satisfaction, and workplace benefits.
SurveySparrow is a user-friendly omnichannel experience management platform that integrates customer experience and employee experience features. The platform provides a centralized dashboard where users can import contacts and organize them into custom lists based on job titles, location, and age groups.
SurveySparrow also offers engaging conversational forms and tools such as matrix questions, rank orders, and drop-down functionality.
SurveySparrow is an end-to-end omnichannel experience management platform. Among the customer experience and employee experience tools it offers are NPS, Offline, Chat, Classic, and 360° Surveys, which are highly engaging, mobile-first, and user-friendly. The conversational UI, for instance, delivers your surveys in a chat-like way, a technique that increases survey completion by roughly 40%.
SurveySparrow enables users to create and distribute client surveys through numerous channels and evaluate the responses. It also allows users to chare custom surveys with specific audiences easily and quickly using shared buttons. To enable smooth feedback collection, surveys can be shared across the web and through mobile devices, social media, and e-mail.
One feature that is unique to SurveySparrow is recurring surveys. This allows users to automate and send surveys at scheduled intervals, saving you time from sending out the same employee or client pulse survey every other week.
Let’s look at some other key features offered by SurveySparrow:
Here is a screenshot from their website that shows the vast categories of tech integrations you can choose from:
SurveySparrow offers eight different pricing editions, with a free trial also available. Let’s look at the different pricing options:
Here is a closer look at each, including costs (where applicable) and features:
SurveySparrow’s free trial includes all the integral features to get started with data collection, including:
The basic edition costs $19 and offers essential features for individuals to get started in one pack, including:
🌟Build a fabulous work culture with Survey Sparrow!🚀✨
— SurveySparrow (@SurveySparrow) July 4, 2023
SurveySparrow helps you enrich employee experience by enhancing employee engagement with its thought-provoking surveys! 🔥
To know more check https://t.co/hOSrmsFaUN
Start practicing today!#EmployeeEngagement #survey pic.twitter.com/QgDVBi9po0
The essential edition costs $49 and is best for small teams. While there are many more features offered with editions that get increasingly higher in price, here’s what’s included in the essential edition:
The business option costs $99 and is ideal for small- to mid-sized businesses to scale up employee and client experience. Here is a peek at just some of the options included:
The CX Basic edition of SurveySparrow costs $199 and includes:
For the remaining three editions, prospective users are encouraged to contact SurveySparrow for rates and features offered.
Headquarters address: 2345 Yale St FL 1, Palo Alto, CA 94306, United States
Year established: 2017
Number of employees: 100+
Global locations: Offices in the United States and India
Businesses served: 3,000+
Number of users: 100,000+
Key people: Shihab Muhammed (CEO and Founder)
Competitors
Not sure if SurveySparrow is the right fit for your business? Here are some other employee engagement software options to consider:
SurveySparrow was founded in 2017 by Shihab Muhammed, who was frustrated with the traditional survey process. Noticing that employees were often reluctant to fill out surveys, Muhammed wanted to create a more engaging and effective way to collect feedback.
SurveySparrow has grown from a small startup to a leading provider of conversational feedback platforms. The company has helped businesses of all sizes collect feedback from customers, employees, and other stakeholders. SurveySparrow's platform is used by companies in a variety of industries, including healthcare, finance, and technology.
SurveySparrow is committed to continuous improvement, and the company is constantly adding new features and functionality to its platform. SurveySparrow’s goal is to be the leading provider of conversational feedback platforms, and it is well on its way to achieving that goal.
Here is a screenshot from their website that highlights some of these companies:
SurveySparrow is a valuable tool for businesses of all sizes. The company's platform can help businesses collect valuable feedback from customers, employees, and other stakeholders. Overall, SurveySparrow is a powerful survey software platform with a variety of features and benefits.
If you are considering using SurveySparrow, it is important to weigh the potential drawbacks against the benefits.
If you are a small business or organization with a limited budget, you may want to consider other survey software platforms that offer more affordable pricing plans.
If you need detailed data analysis, you may want to consider a platform with more robust reporting and analysis features.
And if you do not have technical expertise, you may want to consider a platform that is easier to customize.
Undecided if SurveySparrow is the right HR software for your team? Our HR software reviews section can help you find the best solution for your needs.
Do you have experience using SurveySparrow? Share your own SurveySparrow review in the comments section below.
