HR workloads to increase by 9.3%

Paycom director says software is pivotal in 'times of uncertainty'

BY John Corrigan 12 Oct 2022

Paycom has been named one of HRD America’s inaugural 5-Star Software and Technology Providers.

The Oklahoma City, OK-based HR tech firm credits that honor to Beti, its payroll product that was released last year. Nearly 40% of clients have implemented the product, one of the fastest adoptions the company has seen in nearly 25 years of business, according to Jason Bodin, senior director of marketing and public relations at Paycom.

“We’ve uniquely positioned our value proposition even more to focus on employee usage of the technology,” Bodin told HRD. “Our software simplifies life for employees and businesses, which means that in times of uncertainty, our software is pivotal.”

HR leaders have faced uncertainty since March 2020. Consider all the turbulence they’ve had to navigate, guiding employees through the COVID-19 pandemic, transitioning to work from home, vaccine regulations, the Great Resignation, returning to the office in a hybrid schedule and now possibly mass layoffs ahead of an anticipated recession.

The Hackett Group’s research proves how key HR tech will be – its data predicts HR headcounts to drop by 0.4%, but for workloads to increase by 9.3% during this year. All the indicators point to companies’ tech dependence accelerating.

This report – HRD America’s 5-Star Software and Technology Providers 2022 – examines what HR professionals in the United States think of the current HR software landscape and which companies perform best in four categories: HRIS solutions, payroll solutions, recruitment software solutions and reward and recognition. Integration with payroll, employment agencies and onboarding platforms have also been listed as primary factors in choosing the winners, along with efficiency, ease of use and best bang for your buck.

In the process of selecting the best HR software and technology providers for 2022, the HRD team conducted one-on-one interviews with HR professionals and surveyed thousands more within HRD's network to gain a keen understanding of what these professionals think about current market offerings. Respondents were asked to rate their overall satisfaction with the HR technology providers they had dealt with across four categories: payroll solutions, HRIS solutions, reward and recognition, and recruitment software solutions. At the end of the 15-week research period, 18 companies were named 5-Star Award winners.