SmartRecruiters Review

In this review of SmartRecruiters, we discuss its unique features and set the facts straight on a persistent rumor

SmartRecruiters Review

As most of the world is opening upand economic activities slowly recuperate from the recent global pandemic, it is vital to simplify the recruitment process not only to help HR personnel and managers with their work but also to ensure that the right talents are hired.

This SmartRecruiters review will give an overview of this applicant tracking software’s (ATS) strengths and weaknesses, pricing, and other things you should know about this tool, and see if it fits your recruitment need.

SmartRecruiters: what is it?

SmartRecruiters is a cloud-based talent acquisition platform that provides companies with comprehensive tools to streamline and optimize their hiring processes. One of its primary functions is to make applicant tracking easier.

The company also offers the following products, aside from its popular ATS:

  • Chatbot recruiting
  • Onboarding
  • Career sites development
  • Job advertising and distribution
  • CRM (customer relationship management)
  • AI recruiting
  • Text recruiting

They also help companies to develop their branding to attract and hire great talents to help their company grow further.

As a company, SmartRecruiters says that it aims to revolutionize recruitment by leveraging technology and data to attract, engage, and hire top talent.

SmartRecruiters Review: how does it work?

At its core, SmartRecruiters offers a user-friendly applicant tracking system (ATS), allowing companies to manage and track candidates throughout the hiring process. The platform enables recruiters to post job openings across multiple channels such as job boards and social media platforms and easily manage incoming applications. It also provides features that allow hiring teams to review, rate, and share feedback on candidates, facilitating efficient decision-making.

Beyond the ATS, SmartRecruiters offers a range of additional features to enhance the recruitment experience. These include advanced candidate sourcing capabilities, automated job distribution, and integrated background screening and assessment tools. The platform also supports personalized candidate engagement through email campaigns, interview scheduling, and real-time messaging.

In terms of technology, one of its key strengths is its emphasis on data-driven recruitment. Looking closely at the platform, it provides analytics and reporting functionalities that enable organizations to measure the effectiveness of their hiring strategies, track key metrics, and make informed data-backed decisions. By leveraging insights from the platform, companies can optimize their recruitment processes, reduce time-to-hire, and improve the quality of hires.

SmartRecruiters integrates with various third-party applications and services, such as human resources information systems (HRIS), payroll systems and job boards, offering seamless data exchange and workflow integration. The platform also supports mobile access, allowing recruiters to manage hiring activities on the go.

SmartRecruiters Review: Pricing

There is no pricing officially advertised by SmartRecruiters, the price seems to depend on the size of your organization. According to third-party website GetApp.com, SmartRecruiters offers free plans and paid subscriptions. They also offer a free trial. Customers rated this ATS 4.2 out of 5 stars in terms of pricing.

You can schedule a free demo by completing the contact form on their website.

SmartRecruiters Review: functions and features

As an ATS, SmartRecruiters offers a wide range of functionalities and features:

  • Comprehensive functionality: The platform offers a comprehensive suite of tools to help you manage the entire recruitment process, from job posting and applicant tracking to interview scheduling and onboarding. The tool provides a centralized platform for recruiters to streamline their workflow efficiently.

  • User-friendly interface: The platform boasts an intuitive and user-friendly interface, making it easy for recruiters and candidates to navigate and use the system. The clean and well-designed interface ensures a smooth experience for all users.

  • Collaborative hiring: SmartRecruiters facilitates collaboration among team members and hiring managers by providing a centralized platform for communication, feedback, and evaluations. It allows for seamless collaboration and eliminates the need for multiple emails or spreadsheets. This makes the hiring process easier for the HR team.

  • Integration capabilities: The platform integrates with third-party tools like job boards, assessment providers, background check services and HR systems. This allows recruiters to leverage existing tools and systems within a single interface. This integration capability enhances efficiency and reduces manual data entry.

  • Candidate sourcing and screening: The software offers AI-driven candidate sourcing and resume screening. Both these features help recruiters identify the best candidates for the job. These capabilities save time and ensure that recruiters focus on the most promising candidates.

  • Mobile accessibility: SmartRecruiters has mobile apps for iOS and Android devices, allowing recruiters to manage their hiring processes on the go. This mobile accessibility ensures that recruiters can stay connected and productive even while on the road.

SmartRecruiters Review: is it safe?

Security and safety are critical in a world where almost everything is done online. In terms of data security and privacy, SmartRecruiters is a safe and secure platform for recruiting purposes. It employs various measures to protect user data and maintain the confidentiality of sensitive information. Here are a few key points to consider:

  1. Data encryption: SmartRecruiters uses industry-standard encryption protocols to safeguard data transmission between users and their servers. This helps prevent unauthorized access and protects information from interception.
     
  2. Access controls: The platform implements stringent access controls, ensuring only authorized personnel can access sensitive data. User roles and permissions can be assigned, limiting access to confidential information only to those requiring it.
     
  3. Compliance with data protection laws: SmartRecruiters adheres to data protection regulations such as the CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulations). They have measures to protect user privacy rights and handle personal data responsibly.
     
  4. Secure infrastructure: SmartRecruiters maintains a secure infrastructure by regularly updating and patching its systems. They also employ firewalls and intrusion detection systems to monitor and prevent unauthorized access attempts.
     
  5. User authentication: The platform offers multi-factor authentication options, providing an extra layer of security to user accounts. This helps verify the identity of users and protects against unauthorized access.
     
  6. Regular audits and testing: The developer conducts regular security and vulnerability assessments to recognize and address potential system weaknesses. This proactive approach helps ensure that security measures remain up to date.

While SmartRecruiters takes significant measures to protect user data, users must also follow best practices. This includes using strong, unique passwords, regularly updating software, and being cautious about sharing sensitive information. Its developers prioritize the security and privacy of its users' data and take appropriate measures to maintain a safe environment for recruiting activities.

Is SmartRecruiters part of LinkedIn?

One of the common notions is that this ATS is part of LinkedIn. It is not. However, SmartRecruiters and LinkedIn formed a partnership through integration. According to LinkedIn’s website, you can integrate LinkedIn into your SmartRecruiters platform for faster and easier recruitment. This maximizes your use of LinkedIn as a promotional platform as you hire talents for your business.

If you already use LinkedIn and SmartRecruiters, an integration guide is available on the LinkedIn website.

How many clients does SmartRecruiters have?

SmartRecruiters has more than 5,000 companies served, including the famous shoe brand, Sketchers.

Most companies using this ATS are in the United States and Europe, with an average workforce of 50 to 100+ employees.

The companies using this ATS are in the retail or software development industry, with average revenue ranging from $10 million to $100+ million annually.

SmartRecruiters displays these logos on their website to represent some of their well-known clients:

smartrecruiters review of customers

Is SmartRecruiters legit?

Yes, SmartRecruiters is a legitimate and well-established platform for recruitment purposes. It has gained recognition and trust from numerous organizations and users worldwide. Here's why SmartRecruiters is considered legitimate:

  1. Established reputation: The company has been operating since 2010 and has built a solid reputation in the industry. It is used by many organizations, including small businesses and large enterprises, to streamline their recruitment processes.

 

  1. Customer base: The platform boasts a substantial customer base, including well-known companies across various industries. This indicates that various organizations trust this software for their hiring needs.

 

  1. Positive reviews and testimonials: This ATS has received positive feedback and testimonials from users who have found value in its features and functionality. This positive reception further validates its legitimacy and effectiveness as a recruitment platform.

 

  1. Awards and recognition: This ATS has received recognition from industry experts and organizations. Such accolades contribute to its legitimacy and credibility.
  1. Compliance with regulations: SmartRecruiters complies with relevant data protection regulations, such as GDPR and CCPA, demonstrating its commitment to privacy and legal compliance.

 

  1. Active support and updates: The platform provides customer support and regular updates to enhance its features and address any issues or concerns. This dedication to maintaining and improving the platform showcases its legitimacy and commitment to user satisfaction.

SmartRecruiters Review: competitors

Applicant recruitment systems vary, and you may find this platform unfit for your current recruitment needs. However, you can check on their competitors and see if they are the right one for you:

SmartRecruiters Review: company information

Year founded: 2010

Headquarters: San Francisco, CA

Global offices: UK, Poland, Germany & France

Number of employees: between 500 – 1,000 (based on its LinkedIn profile)

Number of companies served: 5,000+ including global brands (Kelly Services, Sketchers, Visa, and Equinox)

Key people: Michael DeSimone (CEO), Jerome Ternynck (Founder and Chairman of the Board), Jeremy Johnson (CFO), Rachel Orston (Chief Customer Officer)

Since its inception in 2010, SmartRecruiters has been developing products to make hiring work easier, sticking to its mission of “Hiring without Boundaries™.”

Is SmartRecruiters the right ATS for you?

As an ATS, SmartRecruiters offers comprehensive features, a user-friendly interface, and collaboration capabilities, making it a popular choice for recruiters. However, potential drawbacks include pricing, a steep learning curve, limited customization, customer support, advanced analytics options, and occasional system performance issues.

If you’re trying to decide what ATS to use for your company, you may find our HR software reviews page helpful.

Tell us what you think of SmartRecruiters by sharing your comments below.